LlamaIndex · LlamaIndex Terms of Service · View original document ↗

LlamaIndex May Terminate or Suspend Access Without Cause

High severity High confidence Explicitdocumentlanguage Common · 274 of 352 platforms
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This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users have no guaranteed continuity of access; LlamaIndex can remove access permanently or temporarily at will, without any obligation to explain or provide notice, and incurs no liability for doing so.

Consumer impact (what this means for users)

Users can lose access to their account or the Service at any time, without warning, without a stated reason, and without any right to compensation.

How other platforms handle this

Instacart Medium

If the card information cannot be verified, is invalid, or otherwise not acceptable, we may suspend or cancel your access to the Services.

DoorDash Medium

If any subscription fee is not paid in a timely manner or your transaction cannot be processed, we reserve the right to suspend, disable, cancel, or terminate your access to the Services or your DashPass subscription.

Snowflake Medium

as required by law or at the request of governmental entities.

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▸ View Original Clause Language DOCUMENT RECORD
"
We may, with or without prior notice, permanently terminate or temporarily suspend your access to your User Account and/or the Service without liability, with or without cause, and for any or no reason

— Excerpt from LlamaIndex's LlamaIndex Terms of Service

Provision details

Document information
Document
LlamaIndex Terms of Service
Entity
LlamaIndex
Document last updated
May 12, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-073581
Document ID
CA-D-00806
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c4e029102eb46fbdfd63c1f819ca91433fd18e846a6de99d0db17a47e4adbb5d
Analysis generated
July 12, 2026 14:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: LlamaIndex
Document: LlamaIndex Terms of Service
Record ID: CA-P-073581
Captured: 2026-07-12 14:29:01 UTC
SHA-256: c4e029102eb46fbd…
URL: https://conductatlas.com/platform/llamaindex/llamaindex-terms-of-service/provision/CA-P-073581/llamaindex-may-terminate-or-suspend-access-without-cause/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does LlamaIndex's LlamaIndex May Terminate or Suspend Access Without Cause clause do?

Users have no guaranteed continuity of access; LlamaIndex can remove access permanently or temporarily at will, without any obligation to explain or provide notice, and incurs no liability for doing so.

How does this clause affect you?

Users can lose access to their account or the Service at any time, without warning, without a stated reason, and without any right to compensation.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 274 platforms. See the full comparison.

Is ConductAtlas affiliated with LlamaIndex?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.