This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The cap means that regardless of the nature or magnitude of harm suffered, the maximum financial recovery from LlamaIndex is limited to the greater of actual payments made or $100.00, which may be far below actual damages.
Interpretive note: The excerpt references 'LlamaIndex Indemnitee' which may be a defined term broader than LlamaIndex itself; the canonical claim uses 'LlamaIndex' for clarity. The full definition of that term is not available in the excerpt.
Users can recover no more than the greater of their actual payments to LlamaIndex or $100.00, no matter what harm they experience.
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OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
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we will not be liable or responsible for any loss or damage of any sort incurred as the result of any correspondence or dealing solely between you any third party.
"IN NO EVENT WILL ANY LLAMAINDEX INDEMNITEE BE LIABLE TO YOU FOR ANY CLAIMS...IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER.Excerpt from LlamaIndex's Terms of Service
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The cap means that regardless of the nature or magnitude of harm suffered, the maximum financial recovery from LlamaIndex is limited to the greater of actual payments made or $100.00, which may be far below actual damages.
Users can recover no more than the greater of their actual payments to LlamaIndex or $100.00, no matter what harm they experience.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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