LlamaIndex · LlamaIndex Terms of Service · View original document ↗

LlamaIndex Aggregate Liability Cap at $100 or Amount Paid

High severity High confidence Explicitdocumentlanguage Common · 286 of 352 platforms
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This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The cap means that regardless of the nature or magnitude of harm suffered, the maximum financial recovery from LlamaIndex is limited to the greater of actual payments made or $100.00, which may be far below actual damages.

Interpretive note: The excerpt references 'LlamaIndex Indemnitee' which may be a defined term broader than LlamaIndex itself; the canonical claim uses 'LlamaIndex' for clarity. The full definition of that term is not available in the excerpt.

Consumer impact (what this means for users)

Users can recover no more than the greater of their actual payments to LlamaIndex or $100.00, no matter what harm they experience.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL ANY LLAMAINDEX INDEMNITEE BE LIABLE TO YOU FOR ANY CLAIMS...IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER.

— Excerpt from LlamaIndex's LlamaIndex Terms of Service

Applicable regulations

EU AI Act - High Risk Provisions
EU

Provision details

Document information
Document
LlamaIndex Terms of Service
Entity
LlamaIndex
Document last updated
May 12, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-073652
Document ID
CA-D-00806
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c4e029102eb46fbdfd63c1f819ca91433fd18e846a6de99d0db17a47e4adbb5d
Analysis generated
July 12, 2026 14:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: LlamaIndex
Document: LlamaIndex Terms of Service
Record ID: CA-P-073652
Captured: 2026-07-12 14:29:01 UTC
SHA-256: c4e029102eb46fbd…
URL: https://conductatlas.com/platform/llamaindex/llamaindex-terms-of-service/provision/CA-P-073652/llamaindex-aggregate-liability-cap-at-100-or-amount-paid/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does LlamaIndex's LlamaIndex Aggregate Liability Cap at $100 or Amount Paid clause do?

The cap means that regardless of the nature or magnitude of harm suffered, the maximum financial recovery from LlamaIndex is limited to the greater of actual payments made or $100.00, which may be far below actual damages.

How does this clause affect you?

Users can recover no more than the greater of their actual payments to LlamaIndex or $100.00, no matter what harm they experience.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with LlamaIndex?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.