Lime · Lime Privacy Policy · View original document ↗

Payment and Financial Data Collection

Low severity High confidence Explicitdocumentlanguage Rare · 2 of 325 platforms
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Document Record

What it is

Lime collects your credit card and billing information when you pay for rides, but passes the actual card processing to third-party payment companies and says it does not store full card numbers.

This analysis describes what Lime's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

While Lime states it does not store full credit card numbers, billing addresses and payment metadata are retained, and your payment data is processed by third-party processors whose security standards and data practices are governed by separate agreements.

Consumer impact (what this means for users)

Your payment information including billing address is shared with third-party payment processors to complete ride transactions, and while Lime states it does not store full card numbers, residual payment metadata is retained and subject to Lime's broader data practices.

How other platforms handle this

PlanetScale Medium

When you visit the Careers portion of our websites, we collect the information that you provide to us in connection with your job application. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history and other in...

American Airlines Medium

American does not knowingly collect personal information directly from children – persons under the age of 13, or another age if required by applicable law – other than when required to comply with the law or for safety and security reasons. Due to the nature of our Services, we may collect travel i...

GOAT Medium

We may collect information about your location, including precise geolocation information, when you use our Services. We use this information to provide location-based services, such as showing you products available in your area, and for other purposes described in this Privacy Policy.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We collect payment information when you use our Services, including credit card numbers, billing address, and other financial information necessary to process your transactions. Payment information is processed by our third-party payment processors, and we do not store complete credit card numbers on our servers.

— Excerpt from Lime's Lime Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Payment data collection engages PCI DSS (Payment Card Industry Data Security Standard) obligations for card data handling, CPRA's treatment of financial information as personal data subject to consumer rights, and potentially state-level financial data protection laws. The CFPB has jurisdiction over payment processing practices where they relate to consumer financial products. Tokenization and non-storage of full card numbers is consistent with PCI DSS requirements. GOVERNANCE EXPOSURE: Low-Medium. The statement that Lime does not store complete credit card numbers is consistent with standard industry PCI DSS compliance and reduces direct financial data breach risk. However, the identity of third-party payment processors is not disclosed, making it difficult to assess the full data security posture for payment processing. Billing address data retained by Lime is subject to CCPA/GDPR deletion and access rights. JURISDICTION FLAGS: US (PCI DSS, state financial data laws, CFPB oversight), EU (GDPR applies to payment metadata), California (CPRA covers financial information). New York's SHIELD Act requires reasonable safeguards for financial data of NY residents. CONTRACT AND VENDOR IMPLICATIONS: Payment processor contracts should include PCI DSS compliance attestations, data breach notification obligations, and restrictions on secondary use of payment data. Audit whether processor contracts meet GDPR Article 28 requirements for EU user payment data. COMPLIANCE CONSIDERATIONS: Confirm PCI DSS attestation of compliance is current, verify payment processor DPAs include GDPR Article 28 requirements for EU users, map which payment metadata fields are retained by Lime versus the processor, and confirm breach notification procedures cover payment processor incidents.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • CFPB
    The CFPB has oversight of payment processing practices affecting consumer financial transactions and data
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Lime Privacy Policy
Entity
Lime
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-005624
Document ID
CA-D-00742
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
cd7d89df3ddef8ec8a1c45f442c0230938afa4acde458e82818127bc8dd8f8e6
Analysis generated
May 7, 2026 22:37 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Lime
Document: Lime Privacy Policy
Record ID: CA-P-005624
Captured: 2026-05-07 22:37:24 UTC
SHA-256: cd7d89df3ddef8ec…
URL: https://conductatlas.com/platform/lime/lime-privacy-policy/payment-and-financial-data-collection/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does Lime's Payment and Financial Data Collection clause do?

While Lime states it does not store full credit card numbers, billing addresses and payment metadata are retained, and your payment data is processed by third-party processors whose security standards and data practices are governed by separate agreements.

How does this clause affect you?

Your payment information including billing address is shared with third-party payment processors to complete ride transactions, and while Lime states it does not store full card numbers, residual payment metadata is retained and subject to Lime's broader data practices.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with Lime?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Lime.