Captured before automated identity checks (Oct 14, 2026): accurate as of its capture on May 5, 2026; our capture on Oct 17, 2026 found the same text, but its identity was not checked by them.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“Account information such as your name, ID number, e-mail address, telephone number, date of birth, gender, address details, and payment information such as your credit card details.”
“If you are a California resident, you are entitled to certain rights over your personal information. For more information about those rights and how to exercise them, please see our California Privacy Notice, which is incorporated by reference into this policy.”
“confirm your identity and that you are old enough to use our products by verifying your selfie matches your government issued identification (e.g., driver's license) such as by using facial recognition technology.”
“in order to use certain Services, we may also require you to provide photos of your government issued identification (such as your national identity card, driver's license or passport).”
“We may share your information with government, municipal, regulatory, and law enforcement agencies to meet federal, state, regulatory or local law requirements, as part of a judicial process...”
“detect, investigate, and prevent activities that may violate Lime's policies or terms or be illegal, including in cases of traffic or parking violations or accidents, which may include sharing information with government agencies...”
Lime's Privacy Policy explains what information Lime collects about you, how it uses it, and who it shares it with. Lime collects sensitive data including your government ID, a selfie for facial recognition, location during rides, and payment details, and may share your information with government agencies and law enforcement. If you use Lime for Business, your employer will receive your ride data for reporting purposes.
Lime's Privacy Policy establishes the categories of personal data Lime collects, the purposes for which it is used, the parties with whom it is shared, and the retention periods applicable to that data. Lime collects a broad range of personal and financial identifiers — including government ID images, biometric data via facial recognition, payment card details, bank account information from logistics providers, and continuous location data from user devices and vehicles — as part of account creation and service delivery. User data is used to optimize and improve Lime's Services, including to create and train machine learning models, and may be shared with government, municipal, regulatory, and law enforcement agencies both in response to legal requirements and proactively where activities may violate Lime's policies. Lime incorporates a separate California Privacy Notice by reference, and certain transaction-related data is retained for seven years in line with accounting obligations.
As a Lime user, your personal data — including your location throughout every ride, government ID images, biometric facial scan, and payment details — is collected and may be shared with government agencies, law enforcement, and third-party analytics providers. Lime may also use your data to train machine learning models. If you use Lime for Business, your ride activity is shared with your employer. Transaction records are retained for seven years and cannot be deleted before that period expires. If you are a California resident, Lime's incorporated California Privacy Notice sets out specific rights you hold over your personal information.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
“Account information such as your name, ID number, e-mail address, telephone number, date of birth, gender, address details, and payment information such as your credit card details.”
“If you are a California resident, you are entitled to certain rights over your personal information. For more information about those rights and how to exercise them, please see our California Privacy Notice, which is incorporated by reference into this …”
“confirm your identity and that you are old enough to use our products by verifying your selfie matches your government issued identification (e.g., driver's license) such as by using facial recognition technology.”
“We may share your information with government, municipal, regulatory, and law enforcement agencies to meet federal, state, regulatory or local law requirements, as part of a judicial process...”
“in order to use certain Services, we may also require you to provide photos of your government issued identification (such as your national identity card, driver's license or passport).”
“detect, investigate, and prevent activities that may violate Lime's policies or terms or be illegal, including in cases of traffic or parking violations or accidents, which may include sharing information with government agencies...”
“If you use Lime for Business, we will share your information with your employer, including data about the rides you take as part of a corporate account. We share this information for reporting purposes...”
“your bank account details.”
“optimize, develop and improve our Services, including via the creation and training of machine learning models. To do this we may use third party analytics providers to understand how the Service is being used...”
“Where Lime uses the Meta pixel (a type of cookie) to provide advertising to you, Lime and Meta Ireland are joint controllers for this processing.”
“to accurately show you Lime vehicles near you, it is necessary to collect and record the location of your mobile device. Lime also collects location data directly from Lime vehicles including when a Lime user is riding...”
“Certain information relating to transactions relating to an account are retained for 7 years in line with Lime's accounting obligations.”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
We have not recorded a change to this document since we began capturing it. Monitor includes alerts from a daily check, structured change summaries, and monitoring for up to 20 platforms.
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