Placing an order on the Ledger shop does not immediately create a binding contract — a contract is only formed when Ledger sends you an order confirmation email, giving Ledger the right to cancel or reject orders before that point.
If Ledger cancels your order before sending an order confirmation, you are not owed the product at the displayed price — any pre-authorisation of your payment method should be released, but the timing of refunds may vary.
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Compare across platforms →This means Ledger can decline your order after you have provided payment information, for example if a product goes out of stock or there is a pricing error, without being legally obligated to complete the sale.
(1) REGULATORY FRAMEWORK: Contract formation rules for online sales are governed by French Civil Code Articles 1113-1127 (offer and acceptance), EU E-Commerce Directive 2000/31/EC Art. 11 (acknowledgement of order requirement), and the EU Consumer Rights Directive 2011/83/EU Art. 8 (formal requirements for distance contracts). The distinction between order acknowledgement (not a contract) and order acceptance (contract formation) is a standard but legally significant e-commerce mechanism. Enforcement authority: French civil courts, EU national consumer protection authorities. (2)
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