This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Klaviyo can act immediately and without incurring liability, and the trigger is Klaviyo's own reasonable discretion, meaning the customer has no guaranteed notice or cure period before access is cut off.
Interpretive note: The excerpt is truncated after condition (i) regarding misuse of the Services; the clause name references non-payment as an additional trigger, but that language is not present in the excerpt provided. The full set of triggering conditions cannot be confirmed from the excerpt alone.
Your access to the Services can be suspended, terminated, or limited immediately and without any liability to Klaviyo, based on Klaviyo's reasonable discretion determination that the Services are being misused.
How other platforms handle this
If any subscription fee is not paid in a timely manner or your transaction cannot be processed, we reserve the right to suspend, disable, cancel, or terminate your access to the Services or your DashPass subscription.
you agree that Company may either terminate or suspend your subscription and continue to attempt to charge your Payment Provider until payment is received...
We may decline your request if we cannot verify your identity or confirm the Personal Information that we maintain belongs to you. If we cannot honor your request, we will let you know.
"Klaviyo shall be entitled, without liability to Customer, to immediately suspend, terminate or limit Customer's access to the Services at any time in the event that Klaviyo determines, in its reasonable discretion, that (i) the Services are being used...Excerpt from Klaviyo's Terms of Service
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Klaviyo can act immediately and without incurring liability, and the trigger is Klaviyo's own reasonable discretion, meaning the customer has no guaranteed notice or cure period before access is cut off.
Your access to the Services can be suspended, terminated, or limited immediately and without any liability to Klaviyo, based on Klaviyo's reasonable discretion determination that the Services are being misused.
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Klaviyo.