This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
No refunds of fees already paid will be given. Clients may opt out of the Direct Contract program or cancel a Service Contract...however Upwork will not refund any fees for Service Contracts that were considered active at any time in the month prior to the charge.
Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.
Monitoring
Instacart has changed this document before.
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"Monthly memberships: Monthly membership fees are not refundable. If you cancel, you can continue to use benefits until the end of the paid term, and your membership will not auto-renew.— Excerpt from Instacart's Instacart Terms of Service (Superseded Capture)
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The clause states: “Monthly memberships: Monthly membership fees are not refundable. If you cancel, you can continue to use benefits until the end of the paid term, and your membership will not auto-renew.”
ConductAtlas has identified this type of provision across 175 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.