Provision record
Instacart · Instacart Terms of Service (Superseded Capture) · View original document ↗

Instacart+ Annual Membership 5-Day Refund Window

Medium severity High confidence Explicit document language Common · 177 of 352 platforms

Key Facts · in the document’s own words

When may Instacart permit a refund of the annual membership fee?
“Annual memberships: If canceled within the first 5 calendar days of a paid term or renewal, you may receive a refund of the membership fee—but only if you have not used Instacart+ benefits during that period.”
Version CA-V-006654, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Instacart permits a refund of the annual membership fee only if the membership is canceled within the first 5 calendar days of a paid term or renewal and no Instacart+ benefits were used during that period.
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This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The refund window is narrow and subject to a usage condition, meaning any use of Instacart+ benefits during the 5-day window forfeits the right to a refund entirely.

Consumer impact (what this means for users)

A reader who uses any Instacart+ benefit within the first 5 days of a paid annual term or renewal loses eligibility for a refund, even if they cancel within that same window.

How other platforms handle this

DoorDash Medium

If DoorDash cancels your DashPass subscription, you will receive a refund of your subscription fee on a pro rata basis based on the amount of time remaining in your pre-paid subscription, unless DoorDash terminates your account...because it determines...your actions...violates this Agreement

Epic Games Medium

If an update or change to our offerings results in your loss of access to Licensed Products (or material features thereof) for which you have paid money, you may be entitled to a refund of all or part of the sums you've paid...

AWS Bedrock Medium

Amazon DynamoDB Reserved Capacity is nontransferable and all amounts paid in connection with the Amazon DynamoDB Reserved Capacity are nonrefundable, except that if we terminate the Agreement (other than for cause) or the Amazon DynamoDB Reserved Capacity program, we will refund you a pro rata porti...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Annual memberships: If canceled within the first 5 calendar days of a paid term or renewal, you may receive a refund of the membership fee—but only if you have not used Instacart+ benefits during that period.

Excerpt from Instacart's Terms of Service (Superseded Capture)

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Instacart Terms of Service (Superseded Capture)
Entity
Instacart
Date stated by the document
May 7, 2026
As printed in Instacart’s text (version CA-V-006654), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006654, captured Sept. 11, 2026
Record ID
CA-P-071752
Document ID
CA-D-000559
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006654)
75dcbdc8acf3b16432c8f27daaa256eed974693ca2f93c204ffabafcd7ddc4cf
Analysis generated
July 12, 2026 15:13 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006654 (checked Oct. 5, 2026)
Citation Record
Entity: Instacart
Document: Instacart Terms of Service (Superseded Capture)
Record ID: CA-P-071752
Version: CA-V-006654
Captured: 2026-09-11 00:24:48 UTC
SHA-256: 75dcbdc8acf3b164…
URL: https://conductatlas.com/platform/instacart/instacart-terms-of-service-superseded-capture/provision/CA-P-071752/instacart-annual-membership-5-day-refund-window/
Accessed: Oct. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Instacart's Instacart+ Annual Membership 5-Day Refund Window clause do?

The refund window is narrow and subject to a usage condition, meaning any use of Instacart+ benefits during the 5-day window forfeits the right to a refund entirely.

How does this clause affect you?

A reader who uses any Instacart+ benefit within the first 5 days of a paid annual term or renewal loses eligibility for a refund, even if they cancel within that same window.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 177 platforms. See the full comparison.

Is ConductAtlas affiliated with Instacart?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.