This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.
We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.
If you downgrade a membership, you will not receive a refund or credit for the fees already paid; instead your membership will continue to the end of your current billing period but will not renew.
Monitoring
Instacart has changed this document before.
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"If you return a product purchased with a Coupon, the Coupon's value will be deducted from the refund or credit.— Excerpt from Instacart's Instacart Terms of Service (Superseded Capture)
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The clause states: “If you return a product purchased with a Coupon, the Coupon's value will be deducted from the refund or credit.”
ConductAtlas has identified this type of provision across 175 platforms. See the full comparison.
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