This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
If DoorDash cancels your DashPass subscription, you will receive a refund of your subscription fee on a pro rata basis based on the amount of time remaining in your pre-paid subscription, unless DoorDash terminates your account...because it determines...your actions...violates this Agreement
The 7-day cancellation period will not reset if you change subscription tiers or cancel and then resubscribe, as you have already had an opportunity to test the Services.
Except where the payment is processed as an e-check, you have the right to cancel a transaction for a full refund unless your designated recipient has already received the payment. However, since most Venmo payments are received within seconds, you may not be able to cancel
"Once a shopper has started shopping your order or delivery has started, you may not be able to cancel or reschedule. If we are able to accommodate your request at that stage, you may be charged a fee...Excerpt from Instacart's Terms of Service (Superseded Capture)
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The clause states: “Once a shopper has started shopping your order or delivery has started, you may not be able to cancel or reschedule. If we are able to accommodate your request at that stage, you may be charged a fee...”
ConductAtlas has identified this type of provision across 177 platforms. See the full comparison.
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