Hulu and Disney do not collect personal data from children under 13 without a parent's consent, and children's features operate under more restrictive data practices required by federal law.
This analysis describes what Hulu's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
COPPA imposes strict federal requirements on how children's data is collected and used, and violations can result in significant FTC penalties; parents should verify that any Disney or Hulu accounts used by children under 13 are configured through a parent or guardian account.
Parents who allow children under 13 to use Hulu or Disney+ services without setting up a properly consented parental account may unknowingly permit data collection subject to COPPA protections; verifying account configuration protects children's data rights under federal law.
How other platforms handle this
Our online services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we wil...
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
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"We do not knowingly collect personal information from children under 13 years of age without parental consent. If a child under the age of 13 wishes to use our services, we require the consent of a parent or legal guardian. For children's products and features, we limit our data collection and use practices in accordance with the Children's Online Privacy Protection Act (COPPA) and other applicable laws.— Excerpt from Hulu's Hulu Privacy Policy
(1) REGULATORY LANDSCAPE: This provision engages the Children's Online Privacy Protection Act (COPPA), enforced by the FTC, which requires verifiable parental consent before collecting personal information from children under 13. The FTC has issued substantial civil penalties against streaming and media platforms for COPPA violations. State-level children's privacy laws including California's Age-Appropriate Design Code Act may also apply to Disney's digital products accessible to minors. (2) GOVERNANCE EXPOSURE: Medium. The policy asserts COPPA compliance but does not detail the technical mechanisms for age verification or parental consent collection. Governance exposure centers on whether Disney's age-gating and parental consent processes are sufficiently robust across all service entry points, and whether children's profiles on family streaming accounts are properly distinguished from adult profiles. (3) JURISDICTION FLAGS: COPPA applies nationally for US users. California's Age-Appropriate Design Code Act creates additional obligations for platforms likely to be accessed by children under 18, including privacy impact assessments and default privacy settings protective of minors. The UK's Children's Code (Age Appropriate Design Code) applies to UK services likely accessed by children. (4) CONTRACT AND VENDOR IMPLICATIONS: Any third-party vendors receiving data from children's features or profiles must contractually agree not to use that data for purposes other than providing the contracted service, consistent with COPPA's operator and service provider framework. Vendor agreements should be reviewed for compliance with COPPA's data retention and deletion requirements. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should audit the parental consent mechanism for all Disney and Hulu children's features, verify that data flows from children's profiles do not route to advertising or analytics vendors without appropriate consent, and confirm that data retention policies for children's data comply with COPPA's requirement to retain information only as long as reasonably necessary for the purpose for which it was collected.
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COPPA imposes strict federal requirements on how children's data is collected and used, and violations can result in significant FTC penalties; parents should verify that any Disney or Hulu accounts used by children under 13 are configured through a parent or guardian account.
Parents who allow children under 13 to use Hulu or Disney+ services without setting up a properly consented parental account may unknowingly permit data collection subject to COPPA protections; verifying account configuration protects children's data rights under federal law.
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