This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish that AI capabilities are foundational to HubSpot's platform and that Customer Data may be used to train AI models, subject to HubSpot's obligations under the agreement. Previously, the terms referenced machine learning data use; the revised language now explicitly frames this as AI model training. You can opt out of having your Customer Data used to train AI models by updating your settings in your HubSpot account, though opting out does not prevent you from using HubSpot AI features.
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we may disclose Confidential Information and Company Data if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to: (i) comply with legal process, applicable laws or government requests...
If you live in Connecticut, Minnesota, Oregon, or Rhode Island, you have the right to a list of third parties to which we disclosed Personal Data.
If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties' direct marketing purposes...
"We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, legal process or governmental request.Excerpt from HubSpot's Terms of Service
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The clause states: “We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, legal process or governmental request.”
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