“We may also terminate this Agreement for cause on thirty (30) days' notice if we determine that you are acting, or have acted, in a way that has or may negatively reflect on or affect us, our prospects, or our customers.”
This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The termination trigger is defined by HubSpot's own determination of reputational harm, including potential future harm, giving HubSpot broad discretion to end the Agreement on reputational grounds.
The updated terms establish that AI capabilities are foundational to HubSpot's platform and that Customer Data may be used to train AI models, subject to HubSpot's obligations under the agreement. Previously, the terms referenced machine learning data use; the revised language now explicitly frames this as AI model training. You can opt out of having your Customer Data used to train AI models by updating your settings in your HubSpot account, though opting out does not prevent you from using HubSpot AI features.
View change record →If HubSpot determines that your actions have or may negatively reflect on or affect HubSpot, its prospects, or its customers, HubSpot may terminate your Agreement for cause after thirty days' notice.
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"We may also terminate this Agreement for cause on thirty (30) days' notice if we determine that you are acting, or have acted, in a way that has or may negatively reflect on or affect us, our prospects, or our customers.Excerpt from HubSpot's Terms of Service
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The termination trigger is defined by HubSpot's own determination of reputational harm, including potential future harm, giving HubSpot broad discretion to end the Agreement on reputational grounds.
If HubSpot determines that your actions have or may negatively reflect on or affect HubSpot, its prospects, or its customers, HubSpot may terminate your Agreement for cause after thirty days' notice.
ConductAtlas has identified this type of provision across 250 platforms. See the full comparison.
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