This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms now explicitly state that AI is embedded throughout HubSpot's platform and is foundational to how subscription services operate. The agreement permits HubSpot to use customer data to train AI models, subject to contractual obligations. You can opt out of having your data used to train AI models by updating your settings in your HubSpot account.
View change record →How other platforms handle this
Before enabling an integration, granting Claude access to, or instructing Claude to take actions on a Third-Party Service, you should ensure you have the authority to grant such access and that doing so complies with any applicable terms, policies, or confidentiality obligations.
You are responsible for keeping your username and password secret...Please create a unique password for your account and do not use it for any other web services or applications. Do not share your password with anyone else.
You may not display any personal contact, banking, or peer-to-peer payment information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card...)
"You must be 18 years of age or older to use the Subscription Service.Excerpt from HubSpot's Terms of Service
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The clause states: “You must be 18 years of age or older to use the Subscription Service.”
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.