Provision record
HubSpot · HubSpot Terms of Service · View original document ↗

Free Trial Data Permanent Deletion

High severity High confidence Explicit document language Common · 275 of 352 platforms

Key Facts

When may HubSpot permanently delete all of a customer's data in the Subscription Service?
HubSpot may permanently delete all of a customer's data in the Subscription Service at the end of a free trial if the customer does not purchase a subscription before the trial ends.
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This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Permanent deletion means the data cannot be recovered after the trial period, making the decision to subscribe before trial expiry consequential and irreversible.

Interpretive note: The clause uses 'may be permanently deleted', indicating this is a permitted action rather than a guaranteed one. The canonical claim preserves 'may' accordingly.

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now explicitly state that AI is embedded throughout HubSpot's platform and is foundational to how subscription services operate. The agreement permits HubSpot to use customer data to train AI models, subject to contractual obligations. You can opt out of having your data used to train AI models by updating your settings in your HubSpot account.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1629 other provisions on other platforms.

Consumer impact (what this means for users)

If you do not convert to a paid subscription before your free trial ends, you risk losing all data you stored in the Subscription Service permanently.

How other platforms handle this

Google Gemini Medium

We keep some data until you delete your Google Account, such as information about how often you use Gemini Apps.

Grindr Medium

If you decide to delete your Profile, it will no longer be visible to other Grindr users and your personal information will generally be deleted within 28 days.

Palantir Medium

We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Unless you purchase a subscription to the applicable Subscription Service before the end of the free trial, all of your data in the Subscription Service may be permanently deleted at the end of the trial...

Excerpt from HubSpot's Terms of Service

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
HubSpot Terms of Service
Entity
HubSpot
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-030186
Document ID
CA-D-00207
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9354d9ea33aa6c19b10e820d5e10f058f214c5b5203163751de0d75b91477b43
Analysis generated
July 9, 2026 05:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: HubSpot
Document: HubSpot Terms of Service
Record ID: CA-P-030186
Captured: 2026-07-09 05:04:00 UTC
SHA-256: 9354d9ea33aa6c19…
URL: https://conductatlas.com/platform/hubspot/hubspot-terms-of-service/provision/CA-P-030186/free-trial-data-permanent-deletion/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does HubSpot's Free Trial Data Permanent Deletion clause do?

Permanent deletion means the data cannot be recovered after the trial period, making the decision to subscribe before trial expiry consequential and irreversible.

How does this clause affect you?

If you do not convert to a paid subscription before your free trial ends, you risk losing all data you stored in the Subscription Service permanently.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.