Provision record
HubSpot · HubSpot Terms of Service · View original document ↗

Customer Must Cease Use Upon Termination

Medium severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now explicitly state that AI is embedded throughout HubSpot's platform and is foundational to how subscription services operate. The agreement permits HubSpot to use customer data to train AI models, subject to contractual obligations. You can opt out of having your data used to train AI models by updating your settings in your HubSpot account.

View change record →

How other platforms handle this

Snapchat Medium

Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.

SoFi Medium

You must confirm any transaction...attempted online before relying on it being completed. It is your responsibility to verify the status of any attempted transaction by reviewing your accounts or contacting SoFi Customer Support.

Stripe Medium

If Stripe makes an Update available, User must implement it by the deadline stated in Stripe's notice. If no deadline is stated, then User must implement the Update within 30 days of the notice date.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Upon termination or expiration of this Agreement, you will stop all use of the Subscription Service and HubSpot Content.

Excerpt from HubSpot's Terms of Service

Provision details

Document information
Document
HubSpot Terms of Service
Entity
HubSpot
Date stated by the document
Sept. 16, 2026
As printed in HubSpot’s text (version CA-V-006997), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-006997, captured Sept. 17, 2026
Record ID
CA-P-030246
Document ID
CA-D-000207
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006997)
cd62ff12516f4069eae3ea3f6aa1469191a9f8ff4cee365f2ebe88b457e68249
Analysis generated
July 9, 2026 05:04 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006997 (checked Oct. 5, 2026)
Citation Record
Entity: HubSpot
Document: HubSpot Terms of Service
Record ID: CA-P-030246
Version: CA-V-006997
Captured: 2026-09-17 00:32:04 UTC
SHA-256: cd62ff12516f4069…
URL: https://conductatlas.com/platform/hubspot/hubspot-terms-of-service/provision/CA-P-030246/customer-must-cease-use-upon-termination/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does HubSpot's Customer Must Cease Use Upon Termination clause do?

The clause states: “Upon termination or expiration of this Agreement, you will stop all use of the Subscription Service and HubSpot Content.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.