Provision record
HubSpot · HubSpot Terms of Service · View original document ↗

Auto-Renewal Cancellation via Account Settings

High severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now explicitly state that AI is embedded throughout HubSpot's platform and is foundational to how subscription services operate. The agreement permits HubSpot to use customer data to train AI models, subject to contractual obligations. You can opt out of having your data used to train AI models by updating your settings in your HubSpot account.

View change record →

How other platforms handle this

SoFi Medium

You agree that SoFi may contact you about any matter relating to your activity with, any inquiry submitted to, or any account or product you have with SoFi.

Twitch Medium

You may terminate your license to use the Twitch Services and this Terms of Service agreement at your discretion at any time by ceasing to use the Twitch Services or, if you are a registered user, by deleting your Twitch account.

Shopify Medium

You may cancel your Account and terminate the Terms of Service at any time by contacting Shopify Support and then following the specific instructions indicated to you in Shopify's response.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Unless otherwise specified in this Agreement or your Order, if you decide that you do not want your subscription to automatically renew, you must turn off the auto-renewal setting in the Account & Billing section of your HubSpot account prior to the end of your Current Term.

Excerpt from HubSpot's Terms of Service

Provision details

Document information
Document
HubSpot Terms of Service
Entity
HubSpot
Date stated by the document
Sept. 16, 2026
As printed in HubSpot’s text (version CA-V-006997), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-006997, captured Sept. 17, 2026
Record ID
CA-P-030220
Document ID
CA-D-000207
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006997)
cd62ff12516f4069eae3ea3f6aa1469191a9f8ff4cee365f2ebe88b457e68249
Analysis generated
July 9, 2026 05:04 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006997 (checked Oct. 6, 2026)
Citation Record
Entity: HubSpot
Document: HubSpot Terms of Service
Record ID: CA-P-030220
Version: CA-V-006997
Captured: 2026-09-17 00:32:04 UTC
SHA-256: cd62ff12516f4069…
URL: https://conductatlas.com/platform/hubspot/hubspot-terms-of-service/provision/CA-P-030220/auto-renewal-cancellation-via-account-settings/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does HubSpot's Auto-Renewal Cancellation via Account Settings clause do?

The clause states: “Unless otherwise specified in this Agreement or your Order, if you decide that you do not want your subscription to automatically renew, you must turn off the auto-renewal setting in the Account & Billing section of your HubSpot account prior to the end of your Current Term.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.