This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy now explicitly discloses that HubSpot collects Email Engagement Data (such as open, delivery, bounce, and click statuses) from emails sent through its Subscription Services using embedded tracking technologies. This represents formalization of a data collection practice into explicit policy language. However, the policy simultaneously removed a previously stated sentence directing users to a form for removing their personal data from HubSpot's commercial dataset. The updated terms do not indicate an alternative removal mechanism.
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We do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files, to target advertising to you.
Send You Promotional and Marketing Materials Consent (where required by law) Legitimate Interests when consent is not required by law (specifically our interests in marketing features and products that may interest you...)
In some cases we will seek your consent to send you marketing communications.
"We use the account information you provide to HubSpot when signing up for our products and services, to send you transactional emails or in-app notification about billing, account management...Excerpt from HubSpot's Privacy Policy
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The clause states: “We use the account information you provide to HubSpot when signing up for our products and services, to send you transactional emails or in-app notification about billing, account management...”
ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.
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