This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy removes email engagement tracking (email opens, clicks, bounces) from HubSpot's data collection practices, meaning this category of behavioral data will no longer be collected through emails sent via HubSpot's platform. The policy now explicitly authorizes individuals to request removal of their personal data from HubSpot's commercial dataset by completing and submitting a form. You can submit a data removal request through the form referenced in the policy to have your information removed from HubSpot's commercial dataset.
View change record →How other platforms handle this
The CCPA provides California residents specific rights to delete their personal data that we collected from them and retained, subject to certain exceptions (the "right to delete").
Right to Request Correction: The right to request correction of any inaccurate Personal Information we maintain about you
"Depending on your location, and applicable laws, you may have the right to complain to a data protection authority about our collection and use of your Personal Data.Excerpt from HubSpot's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “Depending on your location, and applicable laws, you may have the right to complain to a data protection authority about our collection and use of your Personal Data.”
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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