This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy now explicitly discloses that HubSpot collects Email Engagement Data (such as open, delivery, bounce, and click statuses) from emails sent through its Subscription Services using embedded tracking technologies. This represents formalization of a data collection practice into explicit policy language. However, the policy simultaneously removed a previously stated sentence directing users to a form for removing their personal data from HubSpot's commercial dataset. The updated terms do not indicate an alternative removal mechanism.
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You must book your session for a date and time within thirty (30) days of the date of purchase, or if you are onboarding with ActiveCampaign for the Services, then within thirty (30) days after your onboarding is complete...
You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.
If you believe we have taken action against your content or account in a way that does not comply with these Terms, you have the right to bring a claim for breach of contract under UK law.
"We will respond to your request to change, correct, or delete your data within a reasonable timeframe and notify you of the action we have taken.Excerpt from HubSpot's Privacy Policy
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The clause states: “We will respond to your request to change, correct, or delete your data within a reasonable timeframe and notify you of the action we have taken.”
ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.
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