Provision record
HubSpot · HubSpot Privacy Policy · View original document ↗

Privacy requests responded to within reasonable timeframe

Medium severity Explicit document language Common · 298 of 352 platforms
Stay ahead of the changes
Track HubSpot and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated policy now explicitly discloses that HubSpot collects Email Engagement Data (such as open, delivery, bounce, and click statuses) from emails sent through its Subscription Services using embedded tracking technologies. This represents formalization of a data collection practice into explicit policy language. However, the policy simultaneously removed a previously stated sentence directing users to a form for removing their personal data from HubSpot's commercial dataset. The updated terms do not indicate an alternative removal mechanism.

View change record →

How other platforms handle this

Stripe Medium

If Stripe makes an Update available, User must implement it by the deadline stated in Stripe's notice. If no deadline is stated, then User must implement the Update within 30 days of the notice date.

Grubhub Medium

To the extent that the rules or terms of those promotions concerning the treatment of your personal information conflict with this Privacy Policy, the rules of those promotions will control.

Pinterest Medium

To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We will respond to your request to change, correct, or delete your data within a reasonable timeframe and notify you of the action we have taken.

Excerpt from HubSpot's Privacy Policy

Provision details

Document information
Document
HubSpot Privacy Policy
Entity
HubSpot
Date stated by the document
Sept. 16, 2026
As printed in HubSpot’s text (version CA-V-006998), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-006998, captured Sept. 17, 2026
Record ID
CA-P-033341
Document ID
CA-D-000208
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006998)
b7583a8a86a6d2caf13bf3478c646491a5196de156c75b0973cfefc2fb5b6d53
Analysis generated
July 9, 2026 08:57 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006998 (checked Oct. 5, 2026)
Citation Record
Entity: HubSpot
Document: HubSpot Privacy Policy
Record ID: CA-P-033341
Version: CA-V-006998
Captured: 2026-09-17 00:32:05 UTC
SHA-256: b7583a8a86a6d2ca…
URL: https://conductatlas.com/platform/hubspot/hubspot-privacy-policy/provision/CA-P-033341/privacy-requests-responded-to-within-reasonable-timeframe/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does HubSpot's Privacy requests responded to within reasonable timeframe clause do?

The clause states: “We will respond to your request to change, correct, or delete your data within a reasonable timeframe and notify you of the action we have taken.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.