HubSpot · HubSpot Privacy Policy · View original document ↗

Cookies and Tracking Technologies

Medium severity Medium confidence Explicitdocumentlanguage Common · 78 of 343 platforms
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Document Record

What it is

The policy states that HubSpot uses cookies, web beacons, and similar tracking technologies to monitor user activity and store information, and discloses that refusing cookies may limit access to certain service features.

This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes HubSpot's use of persistent and session-based tracking mechanisms across its services, which engages consent requirements under GDPR and ePrivacy rules for EU users and disclosure obligations under CCPA for California users.

Interpretive note: The policy does not specify which cookies are classified as essential versus non-essential or describe the full scope of the cookie consent management implementation, which affects assessment of GDPR consent standard compliance.

Consumer impact (what this means for users)

Under this provision, HubSpot deploys cookies and web beacons to track user activity across its services; EU users are subject to consent requirements for non-essential cookies, and California users may have opt-out rights where tracking data is shared with third parties.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Manage cookie and tracking preferences by accessing the cookie consent tool available on HubSpot's website, or configure browser-level cookie settings to limit tracking.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

Strava Medium

We may display advertisements on our Services and those advertisements may be targeted to your interests based on your personal information. We may share your personal information with advertising partners for interest-based advertising purposes. You may opt out of interest-based advertising by visi...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We use cookies, web beacons, and similar tracking technologies to track activity on our Services and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

— Excerpt from HubSpot's HubSpot Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: This provision engages the ePrivacy Directive as implemented across EU member states, GDPR consent requirements for non-essential tracking, and CCPA and CPRA provisions addressing tracking technologies and the sharing of personal information with advertising vendors. The Irish DPC and relevant EU member state data protection authorities have jurisdiction over ePrivacy compliance. 2. GOVERNANCE EXPOSURE: Medium. Cookie consent implementation must be verified to ensure non-essential cookies do not activate prior to user consent for EU and EEA users. The disclosure that cookie refusal may limit service functionality may require evaluation under GDPR's freely given consent standard. 3. JURISDICTION FLAGS: EU and EEA users have the highest exposure given ePrivacy Directive consent requirements. California users have CPRA opt-out rights where cookie data is used for cross-context behavioral advertising. Illinois and other state biometric or tracking-specific laws may apply in certain contexts. 4. CONTRACT AND VENDOR IMPLICATIONS: Organizations embedding HubSpot tracking scripts on their own websites should assess whether those scripts deploy cookies that require consent under applicable ePrivacy or GDPR requirements and whether their cookie consent management platforms are configured to block HubSpot tracking prior to consent. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should audit HubSpot's cookie consent banner implementation to confirm it meets GDPR and ePrivacy standards for prior informed consent, and should review whether the service functionality limitation tied to cookie refusal creates a conditional consent issue under GDPR guidance.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over tracking technology practices and consumer data collection disclosures under its consumer protection mandate.
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
HubSpot Privacy Policy
Entity
HubSpot
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-002980
Document ID
CA-D-00208
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
658f3c0d5276314c83861e8a6d63cf646d152743f91342918596207ab1bce8a0
Analysis generated
May 20, 2026 22:36 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: HubSpot
Document: HubSpot Privacy Policy
Record ID: CA-P-002980
Captured: 2026-05-20 22:36:33 UTC
SHA-256: 658f3c0d5276314c…
URL: https://conductatlas.com/platform/hubspot/hubspot-privacy-policy/cookies-and-tracking-technologies/
Accessed: June 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does HubSpot's Cookies and Tracking Technologies clause do?

This provision establishes HubSpot's use of persistent and session-based tracking mechanisms across its services, which engages consent requirements under GDPR and ePrivacy rules for EU users and disclosure obligations under CCPA for California users.

How does this clause affect you?

Under this provision, HubSpot deploys cookies and web beacons to track user activity across its services; EU users are subject to consent requirements for non-essential cookies, and California users may have opt-out rights where tracking data is shared with third parties.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 78 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.