This analysis describes what Hilton's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated privacy statement now explicitly discloses that Hilton collects and may share Gender, Telephone, Arrival Time, Departure Date, and Spending Amount with third parties. These data categories were not previously listed in the disclosed collection practices. The statement continues to state that Hilton will not knowingly collect or disclose personal information from minors under the age of 14.
View change record →The updated policy expands disclosure of how Hilton properties use SMS and WhatsApp to contact guests during their stay. Properties may send welcome messages upon arrival, mid-stay reminders about the messaging service, and respond to guest requests via SMS or WhatsApp. The policy specifies that short code opt-in data will not be shared with third parties for their marketing purposes, and guests can opt out by replying STOP to any message. The policy also now explicitly discloses collection of WeChat account identifiers for linking Hilton Honors accounts to partner accounts. CCTV retention has been extended from 30 to 31 days. You can opt out of SMS or WhatsApp messages by replying STOP, or contact the hotel front desk to decline text messages.
View change record →How other platforms handle this
we may collect and store some information related to those accounts, including: profile information, including userID, username, page name, and/or profile picture; follower and/or subscriber counts; relationship graph...
Where features are available, you may choose to browse certain content in the platform without logging in an account or registering, in which case we may still collect certain Data, including the content you browse, IP address,your interactions with the platform,and associated your device informatio...
The supplemental Consumer Health Data Privacy Policy applies to the extent that any Personal Information collected on our Websites is considered Consumer Health Data under applicable law.
"Hilton collects this information for the purpose of determining room rates where applicable, such as at an "all-inclusive" property.Excerpt from Hilton's Privacy Statement
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The clause states: “Hilton collects this information for the purpose of determining room rates where applicable, such as at an "all-inclusive" property.”
ConductAtlas has identified this type of provision across 285 platforms. See the full comparison.
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