This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The cap creates a defined limit on Grubhub's financial exposure for all claims, regardless of the nature or extent of harm alleged. This establishes the maximum damages recoverable in any dispute and applies across all claim categories unless otherwise excluded by law.
Users' recoverable damages in disputes with Grubhub are limited to the greater of their payments in the preceding 12 months or $100, meaning recovery is capped at a predetermined ceiling rather than calculated based on actual losses incurred.
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"IN NO EVENT WILL GRUBHUB'S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE AMOUNTS YOU HAVE PAID TO GRUBHUB FOR USE OF THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRIOR TO THE CLAIM OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.— Excerpt from Grubhub's Grubhub Terms of Use
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The cap creates a defined limit on Grubhub's financial exposure for all claims, regardless of the nature or extent of harm alleged. This establishes the maximum damages recoverable in any dispute and applies across all claim categories unless otherwise excluded by law.
Users' recoverable damages in disputes with Grubhub are limited to the greater of their payments in the preceding 12 months or $100, meaning recovery is capped at a predetermined ceiling rather than calculated based on actual losses incurred.
ConductAtlas has identified this type of provision across 19 platforms. See the full comparison.
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