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The agreement specifies that Illinois law governs the terms and that non-arbitrable disputes must be heard by courts located in Cook County, Illinois.
This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the legal framework and venue for all disputes not resolved through arbitration, which affects where and under what law non-arbitrable claims may be pursued.
Under this clause, any dispute not subject to arbitration or small claims court must be brought in Cook County, Illinois courts, and the agreement is interpreted under Illinois law regardless of where the user is located.
How other platforms handle this
In the EU and EEA, the choice of Texas governing law shall not apply only where a mandatory consumer protection law explicitly prohibits such choice of law provisions.
The Federal Trade Commission has jurisdiction over ZipRecruiter's compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.
With respect to personal data received or transferred pursuant to the Data Privacy Frameworks, Glassdoor is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.
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"These Terms shall be governed by the laws of the State of Illinois, without respect to its conflict of laws principles. Any claim or dispute between you and Grubhub that is not subject to arbitration or cannot be heard in small claims court must be resolved by a court located in Cook County, Illinois.Excerpt from Grubhub's Terms of Use
(1) REGULATORY LANDSCAPE: Forum selection and choice-of-law clauses in consumer contracts engage state consumer protection laws that may limit the enforceability of out-of-state forum requirements against consumers. Some states, including California, have statutes that may limit the ability to require California residents to litigate in another state. (2) GOVERNANCE EXPOSURE: Low-Medium. The Illinois governing law and Cook County venue clause is standard for a company headquartered in Illinois but may create practical barriers for consumers in other states seeking to pursue the limited categories of claims that are not subject to arbitration. (3) JURISDICTION FLAGS: California's consumer protection framework may limit the enforceability of out-of-state forum selection clauses against California residents in some circumstances. The European Union does not recognize forum selection clauses that require EU consumers to litigate outside their home jurisdiction. (4) CONTRACT AND VENDOR IMPLICATIONS: Restaurant and merchant partners in states other than Illinois should assess whether this governing law clause applies to their commercial relationship with Grubhub or whether separate commercial agreements specify different governing law. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the Illinois governing law and Cook County venue clause is enforceable against consumers in jurisdictions with mandatory forum protections, and whether any state-specific consumer protection claims are affected by the choice of Illinois law.
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This provision establishes the legal framework and venue for all disputes not resolved through arbitration, which affects where and under what law non-arbitrable claims may be pursued.
Under this clause, any dispute not subject to arbitration or small claims court must be brought in Cook County, Illinois courts, and the agreement is interpreted under Illinois law regardless of where the user is located.
ConductAtlas has identified this type of provision across 271 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.