Provision record
Google Cloud · Google Cloud Terms · View original document ↗

Customer Indemnification Obligation

High severity Medium confidence Explicit document language Common · 228 of 352 platforms
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Document Record

What it is

If a third party sues Google because of something you did on or with Google Cloud, including the applications you built or the content you uploaded, you are required to pay Google's legal costs and any resulting damages.

This analysis describes what Google Cloud's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause places potentially significant and open-ended financial obligations on customers for third-party claims, including legal defense costs, arising from how their applications or users interact with GCP services.

Interpretive note: The scope of the indemnification obligation and whether it extends to claims arising from Google's own conduct is not fully specified in the reviewed text; enterprise customers may be able to negotiate carve-outs.

Clause Stability Stable

0
Changes
3
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 936 other provisions on other platforms.

Consumer impact (what this means for users)

This provision requires customers to cover Google's legal fees and damages if third parties make claims connected to the customer's applications, content, or users, creating open-ended financial exposure that is not subject to the same 12-month liability cap that limits Google's obligations to the customer.

How other platforms handle this

Twilio Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

Synthesia Medium

Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.

Segment Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer will indemnify, defend, and hold harmless Google and its affiliates, officers, directors, employees, and agents from and against all liabilities, damages, losses, costs, fees (including legal fees), and expenses relating to any allegation or third-party legal proceeding arising from or related to: (a) Customer's or End Users' use of the Services in violation of the Agreement; (b) any Customer Application, Customer Content, or Customer brand features; or (c) Customer's or End Users' violation of applicable law or regulations.

Excerpt from Google Cloud's Terms

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Broad indemnification clauses of this type are generally enforceable in commercial B2B agreements under US law, though some jurisdictions limit their scope for consumer-facing agreements or where the indemnitee's own negligence contributed …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Google Cloud Terms
Entity
Google Cloud
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008431
Document ID
CA-D-00646
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f6632267e31798bebd26c9efe2d8ff208cbc5157a1e135e65a34d83f54b90b18
Analysis generated
May 7, 2026 19:20 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Google Cloud
Document: Google Cloud Terms
Record ID: CA-P-008431
Captured: 2026-05-07 19:20:38 UTC
SHA-256: f6632267e31798be…
URL: https://conductatlas.com/platform/google-cloud/google-cloud-terms/provision/CA-P-008431/customer-indemnification-obligation/
Accessed: Aug. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Google Cloud's Customer Indemnification Obligation clause do?

This clause places potentially significant and open-ended financial obligations on customers for third-party claims, including legal defense costs, arising from how their applications or users interact with GCP services.

How does this clause affect you?

This provision requires customers to cover Google's legal fees and damages if third parties make claims connected to the customer's applications, content, or users, creating open-ended financial exposure that is not subject to the same 12-month liability cap that limits Google's obligations to the customer.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.

Is ConductAtlas affiliated with Google Cloud?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Google Cloud.