This analysis describes what Glassdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes explicit rights for EU, UK, and Swiss individuals to access, correct, amend, and delete personal information that Glassdoor holds about them, particularly data transferred to the United States under the Data Privacy Framework. The policy also creates a formal complaint resolution pathway: individuals can first contact Glassdoor directly, then escalate unresolved complaints to BBB National Programs, and under certain conditions invoke binding arbitration. The policy adds an opt-out choice before Glassdoor shares data with third parties or uses it for purposes other than originally collected, and specifies that Glassdoor will respond to data removal requests within a reasonable timeframe. You can request to limit use and disclosure of your personal information by following instructions in the 'Controlling Your Personal Data' section.
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We may use your information to send you updates about our products and services, including exclusive offers, promotions or new products and services.
We use and combine the information you provide us and information about you that we collect automatically and receive from other sources... and combine it with information about the behavior of other users to make sure that your use of the Service is customized to your needs.
We may use your personal information to: provide the Service; enable security features of the Service; establish and maintain your user profile on the Service; facilitate social features of the Service...
"We and our affiliates may send service-related and promotional communications to our users. We and our affiliates may also send promotional communications to prospective users and customers to inform them about our services.Excerpt from Glassdoor's Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “We and our affiliates may send service-related and promotional communications to our users. We and our affiliates may also send promotional communications to prospective users and customers to inform them about our services.”
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
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