DPF Complaint Resolution via BBB National Programs

The updated policy grants EU, UK, and Swiss residents explicit rights to request access to their personal data held by Glassdoor in the United States, and to correct, amend, or delete that data. Glassdoor commits to responding to deletion requests within a reasonable timeframe and to obtaining explicit consent before sharing sensitive data with third parties or using data for purposes beyond the original collection. You can exercise these rights by following the instructions in the 'Controlling Your Personal Data' section of the policy.

The updated privacy policy removes explicit language granting users the right to correct, amend, or delete personal information held by Glassdoor. It also eliminates the documented right to opt-out before data is shared with third parties or used for purposes beyond the original collection. Previously, users could request limits on data use and disclosure; this right is no longer stated in the policy. Instead, the updated terms establish binding arbitration as the mechanism for resolving privacy complaints. Under the revised policy, users who have unresolved privacy concerns may invoke binding arbitration through TrustArc, but they no longer have contractually documented access to data correction, deletion, opt-out, or use-limitation mechanisms.