Glassdoor tracks how you interact with its emails and messages, including whether you open them, what links you click, and what you download, and uses this to build inferences about your interests.
This analysis describes what Glassdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Behavioral tracking of communication interactions is used to build user profiles and inferences, which can feed into targeted advertising and personalization in ways users may not expect from a job platform.
The updated policy grants EU, UK, and Swiss residents explicit rights to request access to their personal data held by Glassdoor in the United States, and to correct, amend, or delete that data. Glassdoor commits to responding to deletion requests within a reasonable timeframe and to obtaining explicit consent before sharing sensitive data with third parties or using data for purposes beyond the original collection. You can exercise these rights by following the instructions in the 'Controlling Your Personal Data' section of the policy.
View change record →The updated privacy policy removes explicit language granting users the right to correct, amend, or delete personal information held by Glassdoor. It also eliminates the documented right to opt-out before data is shared with third parties or used for purposes beyond the original collection. Previously, users could request limits on data use and disclosure; this right is no longer stated in the policy. Instead, the updated terms establish binding arbitration as the mechanism for resolving privacy complaints. Under the revised policy, users who have unresolved privacy concerns may invoke binding arbitration through TrustArc, but they no longer have contractually documented access to data correction, deletion, opt-out, or use-limitation mechanisms.
View change record →This new provision reveals granular tracking of user engagement with communications including opens, clicks, and address book data, expanding transparency about behavioral monitoring beyond previous 'Behavioral Tracking and Inference Data' provision.
View full change record →Every email you open or link you click from Glassdoor may be tracked and used to build a behavioral profile, including inferences about your interests, which could be shared with advertising partners.
How other platforms handle this
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"Communications you've signed up for or received, interactions with communications (e.g., reading/opening communications, clicking links) service info downloaded, address book information, etc. Commercial information, personal identifiers, inferences, internet activity.Excerpt from Glassdoor's Privacy Policy
(1) REGULATORY LANDSCAPE: Communications tracking engages GDPR Article 6 lawful basis requirements, ePrivacy Directive obligations for electronic communications tracking in the EU, and CCPA/CPRA commercial information and internet activity categories.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Behavioral tracking of communication interactions is used to build user profiles and inferences, which can feed into targeted advertising and personalization in ways users may not expect from a job platform.
Every email you open or link you click from Glassdoor may be tracked and used to build a behavioral profile, including inferences about your interests, which could be shared with advertising partners.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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