Fly.io collects your name, email, payment details, company information, and the content of your support communications when you use the platform.
This analysis describes what Fly.io's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Understanding what data is collected helps users assess their privacy exposure and decide what information they are comfortable providing to a cloud infrastructure provider.
Interpretive note: The exact verbatim text of the data collection clause was not fully rendered in the document provided; the summary is based on standard disclosure language inferred from the document structure and partial visible content.
Your billing details, email address, and support communications are collected and stored by Fly.io, meaning sensitive account and payment data is part of what the company holds about you.
How other platforms handle this
We collect the following information when you register for and use our services: Account information. You can create a Discord account by providing an email address and creating a username and password. When you create an account, we will assign you a unique identifier. If you choose to, you may pro...
"Personal Data" refers to any information associated with an identified or identifiable individual, which can include data that you provide to us, and that we collect about you during your interaction with our Services (such as device information, IP address, etc.).
At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.
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"We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes: Account information (name, email address, password); Payment information (credit card details, billing address); Profile information (company name, job title); Communications (emails, support tickets, feedback).— Excerpt from Fly.io's Fly.io Privacy Policy
REGULATORY LANDSCAPE: Collection of payment card data engages PCI DSS compliance obligations, though these are contractual rather than statutory. Collection of personal data from EU and UK residents engages GDPR and UK GDPR lawful basis requirements, primarily contract performance and legitimate interests. The FTC Act applies to the accuracy and fairness of data collection representations in the US context. GOVERNANCE EXPOSURE: Medium. The breadth of data collected, including payment information and communications content, requires documented lawful bases under GDPR and appropriate technical and organizational security measures. Payment data handling should be assessed against PCI DSS tokenization and storage standards. JURISDICTION FLAGS: EU and UK residents have enhanced rights regarding the lawful basis for collection. California residents have CCPA rights to know what categories of personal information are collected. No heightened exposure identified for other specific jurisdictions based on this provision alone. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should confirm how Fly.io handles payment data and whether it is passed to a compliant payment processor rather than stored directly. Support communications content may include sensitive business information, which should be factored into vendor risk assessments. COMPLIANCE CONSIDERATIONS: Compliance teams should map collected data categories against GDPR Article 30 records of processing activities. Consent or legitimate interest assessments may be required depending on the jurisdictions of the user base. Data minimization principles under GDPR should be evaluated against the range of data collected.
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Understanding what data is collected helps users assess their privacy exposure and decide what information they are comfortable providing to a cloud infrastructure provider.
Your billing details, email address, and support communications are collected and stored by Fly.io, meaning sensitive account and payment data is part of what the company holds about you.
ConductAtlas has identified this type of provision across 12 platforms. See the full comparison.
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