Fly.io · Fly.io Privacy Policy · View original document ↗

Data Collection Scope

Medium severity Medium confidence Inferredfromcontext Uncommon · 12 of 325 platforms
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Document Record

What it is

Fly.io collects your name, email, payment details, company information, and the content of your support communications when you use the platform.

This analysis describes what Fly.io's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Understanding what data is collected helps users assess their privacy exposure and decide what information they are comfortable providing to a cloud infrastructure provider.

Interpretive note: The exact verbatim text of the data collection clause was not fully rendered in the document provided; the summary is based on standard disclosure language inferred from the document structure and partial visible content.

Consumer impact (what this means for users)

Your billing details, email address, and support communications are collected and stored by Fly.io, meaning sensitive account and payment data is part of what the company holds about you.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Contact Fly.io at the privacy email address listed in the policy, request a summary of data held about your account, and submit a deletion request if desired.

How other platforms handle this

Discord Medium

We collect the following information when you register for and use our services: Account information. You can create a Discord account by providing an email address and creating a username and password. When you create an account, we will assign you a unique identifier. If you choose to, you may pro...

Stripe Medium

"Personal Data" refers to any information associated with an identified or identifiable individual, which can include data that you provide to us, and that we collect about you during your interaction with our Services (such as device information, IP address, etc.).

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes: Account information (name, email address, password); Payment information (credit card details, billing address); Profile information (company name, job title); Communications (emails, support tickets, feedback).

— Excerpt from Fly.io's Fly.io Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Collection of payment card data engages PCI DSS compliance obligations, though these are contractual rather than statutory. Collection of personal data from EU and UK residents engages GDPR and UK GDPR lawful basis requirements, primarily contract performance and legitimate interests. The FTC Act applies to the accuracy and fairness of data collection representations in the US context. GOVERNANCE EXPOSURE: Medium. The breadth of data collected, including payment information and communications content, requires documented lawful bases under GDPR and appropriate technical and organizational security measures. Payment data handling should be assessed against PCI DSS tokenization and storage standards. JURISDICTION FLAGS: EU and UK residents have enhanced rights regarding the lawful basis for collection. California residents have CCPA rights to know what categories of personal information are collected. No heightened exposure identified for other specific jurisdictions based on this provision alone. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should confirm how Fly.io handles payment data and whether it is passed to a compliant payment processor rather than stored directly. Support communications content may include sensitive business information, which should be factored into vendor risk assessments. COMPLIANCE CONSIDERATIONS: Compliance teams should map collected data categories against GDPR Article 30 records of processing activities. Consent or legitimate interest assessments may be required depending on the jurisdictions of the user base. Data minimization principles under GDPR should be evaluated against the range of data collected.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive data collection practices affecting US consumers.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Fly.io Privacy Policy
Entity
Fly.io
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008363
Document ID
CA-D-00688
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
19a1a2f725780010e94de6f3c43dec738dd179544e2e7fb169307defe20615ae
Analysis generated
May 7, 2026 18:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fly.io
Document: Fly.io Privacy Policy
Record ID: CA-P-008363
Captured: 2026-05-07 18:51:54 UTC
SHA-256: 19a1a2f725780010…
URL: https://conductatlas.com/platform/flyio/flyio-privacy-policy/data-collection-scope/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Fly.io's Data Collection Scope clause do?

Understanding what data is collected helps users assess their privacy exposure and decide what information they are comfortable providing to a cloud infrastructure provider.

How does this clause affect you?

Your billing details, email address, and support communications are collected and stored by Fly.io, meaning sensitive account and payment data is part of what the company holds about you.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 12 platforms. See the full comparison.

Is ConductAtlas affiliated with Fly.io?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fly.io.