Fly.io · Fly.io Privacy Policy · View original document ↗

Customer Application Data Responsibility

High severity Medium confidence Inferredfromcontext Unique · 0 of 343 platforms
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Document Record

What it is

If you build and deploy an app on Fly.io, you are responsible for your own users' data, not Fly.io. Fly.io only processes that data on your instructions.

This analysis describes what Fly.io's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision places legal compliance responsibility for end-user data squarely on the deploying developer or business, which may expose them to regulatory liability if they have not established appropriate data protection agreements.

Interpretive note: The precise verbatim text of the controller-processor distinction was not fully rendered in the truncated document; the characterization is based on standard industry practice and partial document signals. Exact legal obligations depend on the full DPA terms offered by Fly.io.

Consumer impact (what this means for users)

Businesses and developers deploying on Fly.io are treated as data controllers for their end users, meaning they must independently ensure GDPR, CCPA, and other privacy obligations are met for their own customers.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

Strava Medium

We use information to enhance the quality, reliability, and/or accuracy of our AI Features by creating, developing, training, testing, improving, and maintaining AI and ML models run by Strava or our service providers. We use aggregated, de-identified data for this purpose. We also use personal info...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
When you use Fly.io to deploy applications, you may collect and process personal data belonging to your own end users. In that context, you are the data controller and Fly.io acts as a data processor on your behalf.

— Excerpt from Fly.io's Fly.io Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: This controller-versus-processor distinction directly engages GDPR Article 28, which requires a written data processing agreement between controller and processor. UK GDPR imposes equivalent requirements. CCPA similarly requires a service provider agreement to limit the processor's use of personal information. Non-compliance with Article 28 requirements can result in enforcement by EU supervisory authorities. GOVERNANCE EXPOSURE: High. The absence of a documented Data Processing Agreement between Fly.io and its deploying customers would constitute a GDPR compliance gap. Fly.io's characterization of deploying customers as controllers is legally significant and shifts regulatory accountability; compliance teams must verify this framing is supported by actual contractual documentation. JURISDICTION FLAGS: EU and UK jurisdictions create the highest exposure given GDPR and UK GDPR Article 28 mandatory DPA requirements. California businesses deploying consumer-facing apps on Fly.io must ensure CCPA service provider terms are in place. Illinois, New York, and sector-specific regulations may also apply depending on the nature of end-user data processed. CONTRACT AND VENDOR IMPLICATIONS: Any organization using Fly.io to host applications processing personal data of EU, UK, or California residents must have a compliant DPA or service provider agreement in place with Fly.io. Procurement teams should request and review Fly.io's standard DPA and assess whether it meets applicable regulatory requirements before deployment. COMPLIANCE CONSIDERATIONS: Legal teams should audit existing deployments on Fly.io to confirm DPA status. Data mapping exercises should reflect Fly.io as a sub-processor where relevant. If Fly.io engages sub-processors, the chain of processing agreements must be assessed for compliance.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC may take action against businesses that fail to implement adequate data protection measures when processing consumer data, including as cloud service customers.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Fly.io Privacy Policy
Entity
Fly.io
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008364
Document ID
CA-D-00688
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
19a1a2f725780010e94de6f3c43dec738dd179544e2e7fb169307defe20615ae
Analysis generated
May 7, 2026 18:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fly.io
Document: Fly.io Privacy Policy
Record ID: CA-P-008364
Captured: 2026-05-07 18:51:54 UTC
SHA-256: 19a1a2f725780010…
URL: https://conductatlas.com/platform/flyio/flyio-privacy-policy/customer-application-data-responsibility/
Accessed: June 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Fly.io's Customer Application Data Responsibility clause do?

This provision places legal compliance responsibility for end-user data squarely on the deploying developer or business, which may expose them to regulatory liability if they have not established appropriate data protection agreements.

How does this clause affect you?

Businesses and developers deploying on Fly.io are treated as data controllers for their end users, meaning they must independently ensure GDPR, CCPA, and other privacy obligations are met for their own customers.

Is ConductAtlas affiliated with Fly.io?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fly.io.