Fastly · Fastly Terms of Service · View original document ↗

Limitation of Liability — 12-Month Fee Cap

High severity Rare · 2 of 343 platforms
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This analysis describes what Fastly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This liability limitation defines the maximum financial exposure for Fastly in breach, negligence, or other claims. It operates as a risk allocation mechanism that restricts potential damages recovery to a defined monetary threshold tied to the customer's service fees.

Consumer impact (what this means for users)

Under this clause, a customer's recoverable damages from Fastly for any claim are capped at the amount the customer paid to Fastly in the preceding 12 months. This means potential recovery is bounded by the customer's own fee history rather than the full extent of damages caused.

How other platforms handle this

Synthesia Medium

To the maximum extent permitted by applicable law, in no event will Synthesia's aggregate liability to you under or in connection with this Agreement exceed the total fees paid or payable by you to Synthesia in the twelve (12) month period immediately preceding the event giving rise to the claim. In...

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT SHALL EITHER PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL FEES PAID OR PAYABLE BY CUSTOMER TO FASTLY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

— Excerpt from Fastly's Fastly Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Fastly Terms of Service
Entity
Fastly
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-005003
Document ID
CA-D-00675
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5f08c913cccf99580c2779284dfebd0f38e95073c7dab4398f06035848ea3e7f
Analysis generated
May 7, 2026 15:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fastly
Document: Fastly Terms of Service
Record ID: CA-P-005003
Captured: 2026-05-07 15:06:04 UTC
SHA-256: 5f08c913cccf9958…
URL: https://conductatlas.com/platform/fastly/fastly-terms-of-service/limitation-of-liability-12-month-fee-cap/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Fastly's Limitation of Liability — 12-Month Fee Cap clause do?

This liability limitation defines the maximum financial exposure for Fastly in breach, negligence, or other claims. It operates as a risk allocation mechanism that restricts potential damages recovery to a defined monetary threshold tied to the customer's service fees.

How does this clause affect you?

Under this clause, a customer's recoverable damages from Fastly for any claim are capped at the amount the customer paid to Fastly in the preceding 12 months. This means potential recovery is bounded by the customer's own fee history rather than the full extent of damages caused.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with Fastly?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fastly.