Fastly · Fastly Terms of Service · View original document ↗

Data Processing and Privacy Obligations

High severity Medium confidence Explicitdocumentlanguage Rare · 6 of 325 platforms
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Document Record

What it is

If you use Fastly to process personal data, a separate Data Processing Addendum applies, but you must request it; it is not automatically included in the base terms.

This analysis describes what Fastly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers handling personal data subject to GDPR, UK GDPR, or CCPA need a Data Processing Addendum to meet their legal obligations, but this document indicates it is not automatically part of the agreement and must be separately requested.

Interpretive note: The precise scope and terms of the DPA are not reproduced in the base ToS, so compliance adequacy depends on the DPA document itself, which requires separate review.

Consumer impact (what this means for users)

Business customers who transmit or process personal data through Fastly without executing a Data Processing Addendum may be operating without the contractual data processing framework required by GDPR, UK GDPR, or CCPA, creating regulatory compliance risk.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Contact Fastly's privacy team to request a Data Processing Addendum before transmitting personal data through the platform. Review the DPA for GDPR Article 28 compliance before signing and executing.

How other platforms handle this

Duo Security Medium

To the extent that Duo processes any Personal Data (as defined in the Duo Privacy Data Sheet) on behalf of Customer in connection with Customer's use of the Services, the terms of the Duo Data Processing Agreement ('DPA'), which are hereby incorporated by reference into this Agreement, shall apply a...

Cloudflare Medium

Cloudflare's current Privacy Policy is incorporated into this Agreement by this reference and is located at https://www.cloudflare.com/privacypolicy/. In addition, by using the Services, you acknowledge and agree that internet transmissions are never completely private or secure.

Oura Medium

If you access or use any of Oura's location-based services, such as by enabling GPS-based activity tracking through our Services, Oura may process the approximate or precise location of your device while the service is active. This data may be obtained via your device's service provider network ID, ...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
To the extent that Fastly processes any Personal Data on your behalf in connection with your use of the Services, such processing shall be subject to Fastly's Data Processing Addendum, which is available upon request and incorporated into these Terms where applicable.

— Excerpt from Fastly's Fastly Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: GDPR Article 28 requires that where a controller uses a processor, a binding data processing agreement must be in place covering specified minimum terms. The UK GDPR imposes equivalent requirements. CCPA similarly requires service provider agreements to include specific contractual terms for personal data sharing. The base Fastly ToS does not appear to satisfy these requirements on its own, and the DPA must be separately executed. Relevant enforcement authorities include EU supervisory authorities, the UK ICO, and the California Privacy Protection Agency. GOVERNANCE EXPOSURE: High for EU, UK, and California customers processing personal data through Fastly without a DPA in place. Operating without a compliant DPA constitutes a potential GDPR Article 28 violation and exposes both Fastly and the customer to regulatory enforcement risk. JURISDICTION FLAGS: EU and UK customers are most directly affected, as GDPR and UK GDPR impose mandatory DPA requirements with regulatory enforcement teeth. California customers processing personal data of California residents should also ensure CCPA-compliant service provider terms are in place. Customers in other jurisdictions with data protection laws should assess local requirements. CONTRACT AND VENDOR IMPLICATIONS: Procurement and legal teams must proactively request and execute Fastly's Data Processing Addendum before transmitting personal data through the platform. The DPA should be assessed against GDPR Article 28 minimum requirements, including scope of processing, security obligations, sub-processor management, and data subject rights assistance. Customers should also assess Fastly's international data transfer mechanisms for data transiting outside the EEA or UK. COMPLIANCE CONSIDERATIONS: Data protection officers and privacy counsel should flag Fastly onboarding as a trigger for DPA execution before go-live. The DPA should be incorporated into the customer's vendor data processing register. Sub-processor lists and international transfer mechanisms (such as Standard Contractual Clauses) should be reviewed as part of DPA execution. Annual reassessment of the DPA and sub-processor list is recommended as part of ongoing GDPR compliance.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over privacy and data protection practices for US-based companies, including CCPA enforcement in conjunction with the California Privacy Protection Agency
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Fastly Terms of Service
Entity
Fastly
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-007911
Document ID
CA-D-00675
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5f08c913cccf99580c2779284dfebd0f38e95073c7dab4398f06035848ea3e7f
Analysis generated
May 7, 2026 15:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fastly
Document: Fastly Terms of Service
Record ID: CA-P-007911
Captured: 2026-05-07 15:06:04 UTC
SHA-256: 5f08c913cccf9958…
URL: https://conductatlas.com/platform/fastly/fastly-terms-of-service/data-processing-and-privacy-obligations/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Fastly's Data Processing and Privacy Obligations clause do?

Customers handling personal data subject to GDPR, UK GDPR, or CCPA need a Data Processing Addendum to meet their legal obligations, but this document indicates it is not automatically part of the agreement and must be separately requested.

How does this clause affect you?

Business customers who transmit or process personal data through Fastly without executing a Data Processing Addendum may be operating without the contractual data processing framework required by GDPR, UK GDPR, or CCPA, creating regulatory compliance risk.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 6 platforms. See the full comparison.

Is ConductAtlas affiliated with Fastly?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fastly.