This analysis describes what Fastly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause means that if your use of Fastly's platform leads to a third-party lawsuit — such as copyright infringement, defamation, or data protection claims — you bear the full financial burden of defending Fastly, not just yourself.
Fastly's terms primarily affect business customers and developers, not individual end consumers directly, since the service is a B2B infrastructure platform. Business customers face non-refundable fees, potential service suspension without advance notice for Acceptable Use Policy violations, and an obligation to indemnify Fastly for claims arising from their own use of the service or customer content. Businesses subject to GDPR, UK GDPR, or CCPA should confirm whether a Data Processing Addendum is in place by contacting Fastly's legal or sales team before transmitting personal data through the platform.
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"Customer shall indemnify, defend, and hold harmless Fastly and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to Customer's use of the Services, Customer Content, or breach of this Agreement.— Excerpt from Fastly's Fastly Terms of Service
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This clause means that if your use of Fastly's platform leads to a third-party lawsuit — such as copyright infringement, defamation, or data protection claims — you bear the full financial burden of defending Fastly, not just yourself.
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