Fastly · Fastly Terms of Service · View original document ↗

Refund of prepaid fees on Subscriber termination for cause

High severity High confidence Explicitdocumentlanguage Common · 179 of 352 platforms
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This analysis describes what Fastly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Subscribers who terminate for cause are entitled to recover prepaid fees for unused service periods, giving the refund right a specific and limited trigger.

Consumer impact (what this means for users)

If the Agreement is terminated for cause under Section 5.2, you are entitled to a refund of prepaid fees for the period after the effective termination date across all Service Orders.

How other platforms handle this

Whatnot Medium

Influencer shall promptly refund Whatnot a pro rata portion of any pre-paid fees for services or Deliverables not yet provided as of the effective date of termination.

Calendly Medium

Calendly shall promptly refund you with a pro-rated portion of any prepaid, unused Fees for the terminated portion of the Subscription Term.

Telegram Medium

...we will cancel your subscription and refund the prorated portion of any prepaid subscription fee equal to the remaining unused term of the subscription.

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▸ View Original Clause Language DOCUMENT RECORD
"
If Subscriber terminates the Agreement in accordance with Section 5.2 (Termination for Cause), Fastly will refund any prepaid fees covering the remainder of the term of all Service Orders after the effective date of termination.

— Excerpt from Fastly's Fastly Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Fastly Terms of Service
Entity
Fastly
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-053505
Document ID
CA-D-00675
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6f0b65e38f072903674c490c78003df26dbde23c766a3dd6645bece88569cfb0
Analysis generated
May 7, 2026 15:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fastly
Document: Fastly Terms of Service
Record ID: CA-P-053505
Captured: 2026-05-07 15:06:04 UTC
SHA-256: 6f0b65e38f072903…
URL: https://conductatlas.com/platform/fastly/fastly-terms-of-service/provision/CA-P-053505/refund-of-prepaid-fees-on-subscriber-termination-for-cause/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Fastly's Refund of prepaid fees on Subscriber termination for cause clause do?

Subscribers who terminate for cause are entitled to recover prepaid fees for unused service periods, giving the refund right a specific and limited trigger.

How does this clause affect you?

If the Agreement is terminated for cause under Section 5.2, you are entitled to a refund of prepaid fees for the period after the effective termination date across all Service Orders.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.

Is ConductAtlas affiliated with Fastly?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fastly.