This analysis describes what Fastly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The Subscriber has no right to recover fees already paid, regardless of whether the Services were fully used.
Interpretive note: The excerpt establishes three independent legal propositions about minimum commitments (non-usage-based, non-cancelable, non-decreasable) in addition to the non-refundability rule. The canonical claim states only the primary proposition — non-refundability — which applies to both minimum commitments and actual usage. The other three propositions are recorded in omitted_material.
Once you pay fees for minimum commitments or actual usage, you cannot recover them.
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Calendly will bill the Fees in advance. Customers who qualify for invoice-billing are billed immediately at the start of the Initial Subscription Term...payment of which is due thirty (30) days from the first day of the then-current Subscription Term.
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"Minimum commitments in Service Orders are (a) based on Services purchased and not actual usage; (b) non-cancelable; and (c) cannot be decreased during the specified term. Fees paid for minimum commitments and actual usage are not refundable.— Excerpt from Fastly's Fastly Terms of Service
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The Subscriber has no right to recover fees already paid, regardless of whether the Services were fully used.
Once you pay fees for minimum commitments or actual usage, you cannot recover them.
ConductAtlas has identified this type of provision across 232 platforms. See the full comparison.
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