eBay · eBay User Agreement · View original document ↗

TCPA Telephone Contact Authorization

Medium severity Unique · 0 of 343 platforms
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Recent governance activity eBay recorded 2 documented changes in the last 30 days.
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This analysis describes what eBay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the operational scope of contact methods eBay may employ and defines the parties with whom contact information may be shared. It creates authorization for automated communication technologies that would otherwise require separate consent under telecommunications regulations.

Recent Activity

This document changed recently

Medium May 27, 2026

The updated User Agreement incorporates additional policies and terms that were previously referenced separately, making them contractually binding conditions of service use. The agreement now explicitly states that continued use constitutes acceptance of all incorporated policies and additional terms posted on eBay's sites and applications. The updated language emphasizes that disputes are resolved through binding arbitration unless the user opts out according to section 19.B.9, and contains a waiver of class action rights. You can review which eBay entity contracts with you based on your jurisdiction (eBay Inc. for US, eBay UK Limited for UK, eBay GmbH for EU, and others listed) and locate the opt-out mechanism for arbitration in section 19.B.9 of the full agreement.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
May 7, 2026
First Seen
May 7, 2026
Last Seen

Consumer impact (what this means for users)

Users who provide telephone numbers to eBay operate under terms that permit receipt of automated calls, prerecorded messages, and texts across multiple communication categories, and that authorize disclosure of phone numbers to eBay's service provider network. Continued use of the service with a phone number on file constitutes affirmative agreement to these contact practices.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
By providing a telephone number to eBay, you agree that eBay may contact you at that number using autodialed or prerecorded message calls or texts for any purpose, including informational, transactional, promotional, or marketing messages. You agree that eBay may share your telephone number with its service providers who assist with our communications.

— Excerpt from eBay's eBay User Agreement

Provision details

Document information
Document
eBay User Agreement
Entity
eBay
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-004737
Document ID
CA-D-00255
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1aaec68b20417ba2d8c7b583b2038d855a5a9d8adeb52ad013375974a418716a
Analysis generated
May 21, 2026 03:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: eBay
Document: eBay User Agreement
Record ID: CA-P-004737
Captured: 2026-05-21 03:03:16 UTC
SHA-256: 1aaec68b20417ba2…
URL: https://conductatlas.com/platform/ebay/ebay-user-agreement/tcpa-telephone-contact-authorization/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does eBay's TCPA Telephone Contact Authorization clause do?

This provision establishes the operational scope of contact methods eBay may employ and defines the parties with whom contact information may be shared. It creates authorization for automated communication technologies that would otherwise require separate consent under telecommunications regulations.

How does this clause affect you?

Users who provide telephone numbers to eBay operate under terms that permit receipt of automated calls, prerecorded messages, and texts across multiple communication categories, and that authorize disclosure of phone numbers to eBay's service provider network. Continued use of the service with a phone number on file constitutes affirmative agreement to these contact practices.

Is ConductAtlas affiliated with eBay?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by eBay.