EA · EA Privacy and Cookie Policy · View original document ↗

Voice and Text Communication Monitoring and Recording

Medium severity Unique · 0 of 343 platforms
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This analysis describes what EA's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause establishes EA's operational authority to access and process user communications as part of its moderation infrastructure. This authorization applies to voice, text, and other user-generated content across the service ecosystem and enables enforcement of the Positive Play Charter and related policies.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 28, 2026
First Seen
Apr 28, 2026
Last Seen
This clause type exists across 646 other provisions on other platforms.

Consumer impact (what this means for users)

Users' voice and text communications within EA services are subject to monitoring, recording, and retention by EA for moderation purposes. Players whose activities are found to violate policies may be subject to sanctions as determined through this moderation process.

How other platforms handle this

Kajabi Medium

"Content" means anything you or your Customers create or make available through the Service in connection with your Account, including your intellectual property (e.g. trademarks, trade names, service marks, and copyrighted works); the products or services you offer (e.g., courses, coaching, members...

ConvertKit Medium

By posting, uploading, inputting, providing or submitting your Content you grant Kit, its affiliated companies and necessary sublicensees permission to use your Content in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, trans...

Epic Games Medium

By submitting, sharing, or otherwise making User-Generated Content available through any of the Licensed Products, including by submitting User-Generated Content using UEFN, you grant Epic a royalty-free, perpetual, irrevocable, non-exclusive, sublicensable, worldwide license to use, reproduce, modi...

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▸ View Original Clause Language DOCUMENT RECORD
"
We may also monitor, record, review, and retain voice or text communications, and other user-generated Content ("UGC", as defined in our User Agreement), in our Services for purposes of moderating inappropriate Content that violate our policies (like our Positive Play Charter). Moderation includes detecting, investigating and removing inappropriate UGC, as well as potentially sanctioning those players whose activities we find as violating our policies.

— Excerpt from EA's EA Privacy and Cookie Policy

Provision details

Document information
Document
EA Privacy and Cookie Policy
Entity
EA
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
May 10, 2026
Record ID
CA-P-003683
Document ID
CA-D-00306
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6ef6b6ee185c651b01773460745644b56ff636b96bffeda4b0f814ee02ec3cac
Analysis generated
March 20, 2026 04:18 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: EA
Document: EA Privacy and Cookie Policy
Record ID: CA-P-003683
Captured: 2026-03-20 04:18:30 UTC
SHA-256: 6ef6b6ee185c651b…
URL: https://conductatlas.com/platform/ea/ea-privacy-and-cookie-policy/voice-and-text-communication-monitoring-and-recording/
Accessed: June 19, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does EA's Voice and Text Communication Monitoring and Recording clause do?

The clause establishes EA's operational authority to access and process user communications as part of its moderation infrastructure. This authorization applies to voice, text, and other user-generated content across the service ecosystem and enables enforcement of the Positive Play Charter and related policies.

How does this clause affect you?

Users' voice and text communications within EA services are subject to monitoring, recording, and retention by EA for moderation purposes. Players whose activities are found to violate policies may be subject to sanctions as determined through this moderation process.

Is ConductAtlas affiliated with EA?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by EA.