This analysis describes what Dropbox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
For users on free or low-cost plans, the maximum recoverable amount from Dropbox is capped at $20 USD, which may be far below the value of losses suffered.
Interpretive note: The implication that a free-plan user's cap is $20 USD follows directly from the mathematical formula in the clause and is not an independent inference; it is retained in what_this_means as a direct restatement of the formula's application.
Any claim against Dropbox is limited to a maximum of the greater of $20 USD or 100% of fees you have paid under your current service plan.
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"WE LIMIT OUR LIABILITY TO YOU TO THE GREATER OF $20 USD OR 100% OF ANY AMOUNT YOU'VE PAID UNDER YOUR CURRENT SERVICE PLAN WITH DROPBOX.— Excerpt from Dropbox's Dropbox Terms of Service
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For users on free or low-cost plans, the maximum recoverable amount from Dropbox is capped at $20 USD, which may be far below the value of losses suffered.
Any claim against Dropbox is limited to a maximum of the greater of $20 USD or 100% of fees you have paid under your current service plan.
ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.
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