Provision record
Dropbox · Dropbox Terms of Service · View original document ↗

No Refund on Dropbox-Initiated Termination

High severity Explicit document language Common · 178 of 352 platforms
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This analysis describes what Dropbox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 763 other provisions on other platforms.

How other platforms handle this

Synthesia Medium

In the event of such a termination by Customer, we will refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination.

DeepL Medium

In the event of a migration, the Customer will be entitled to a pro-rated refund of any prepaid fees associated with the Add-On.

Audible Medium

If we do so, we will give you a prorated refund based on the number of days remaining in your membership unless we terminate your membership for conduct that we determine...violates the Terms...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Dropbox does not provide refunds if we suspend or terminate your access to the Services, unless required by law.

Excerpt from Dropbox's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Dropbox Terms of Service
Entity
Dropbox
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-029160
Document ID
CA-D-00195
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d3261e0de59f727a1defa369b174a8324107ae1b593d4acece6775164c0b729d
Analysis generated
March 20, 2026 05:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Dropbox
Document: Dropbox Terms of Service
Record ID: CA-P-029160
Captured: 2026-03-20 05:12:21 UTC
SHA-256: d3261e0de59f727a…
URL: https://conductatlas.com/platform/dropbox/dropbox-terms-of-service/provision/CA-P-029160/no-refund-on-dropbox-initiated-termination/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Dropbox's No Refund on Dropbox-Initiated Termination clause do?

The clause states: “Dropbox does not provide refunds if we suspend or terminate your access to the Services, unless required by law.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with Dropbox?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Dropbox.