Provision record
Dropbox · Dropbox Terms of Service · View original document ↗

Exclusion of Indirect and Consequential Damages

High confidence Common · 281 of 343 platforms

Key Facts · in the document’s own words

Will Dropbox be liable for loss of use, data, business, or profits?
“DROPBOX, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WON'T BE LIABLE FOR: ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS...”
Version CA-V-006308, captured Sept. 2, 2026 · live source ↗
Our reading, not the document’s words
Dropbox, its affiliates, suppliers, and distributors will not be liable for any indirect, special, incidental, punitive, exemplary, or consequential damages, or any loss of use, data, business, or profits.
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This analysis describes what Dropbox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This exclusion eliminates a broad range of damages categories that would typically be the most significant losses a user could suffer, including lost data and lost business.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

You cannot recover indirect, special, incidental, punitive, exemplary, or consequential damages, or losses of use, data, business, or profits from Dropbox, its affiliates, suppliers, or distributors.

How other platforms handle this

OpenAI

OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Kling AI

We may be unable to fulfill certain data requests for legitimate reasons, such as protecting trade secrets, intellectual property, or complying with legal obligations.

Credit Karma

Credit Karma makes no guarantees to you on credit improvement or performance.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
DROPBOX, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WON'T BE LIABLE FOR: ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS...

Excerpt from Dropbox's Terms of Service

Provision details

Document information
Document
Dropbox Terms of Service
Entity
Dropbox
Date stated by the document
Jan. 7, 2025
As printed in Dropbox’s text (version CA-V-006308), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-006308, captured Sept. 2, 2026
Record ID
CA-P-029173
Document ID
CA-D-000195
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-006308)
38585e0cb51f2111affd8e40b2f39158da40e7ee3b0e1ce4e0479e3fbb8102c9
Analysis generated
March 20, 2026 05:12 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006308, captured Sept. 2, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Dropbox
Document: Dropbox Terms of Service
Record ID: CA-P-029173
Version: CA-V-006308
Captured: 2026-09-02 00:30:41 UTC
SHA-256: 38585e0cb51f2111…
URL: https://conductatlas.com/platform/dropbox/dropbox-terms-of-service/provision/CA-P-029173/exclusion-of-indirect-and-consequential-damages/
Accessed: Oct. 22, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Dropbox's Exclusion of Indirect and Consequential Damages clause do?

This exclusion eliminates a broad range of damages categories that would typically be the most significant losses a user could suffer, including lost data and lost business.

How does this clause affect you?

You cannot recover indirect, special, incidental, punitive, exemplary, or consequential damages, or losses of use, data, business, or profits from Dropbox, its affiliates, suppliers, or distributors.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Dropbox?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Dropbox.