Provision record
Dropbox · Dropbox Terms of Service · View original document ↗

EU 14-Day Cancellation and Refund Right

High severity Explicit document language Common · 178 of 352 platforms
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This analysis describes what Dropbox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 763 other provisions on other platforms.

How other platforms handle this

Tinder Medium

For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.

Leonardo AI Medium

If you have paid Subscription Fees upfront, you will be issued a pro-rata refund based on the portion of the Subscription Period remaining.

OpenAI Medium

The refund will cover the relevant subscription fee prorated from the date you request cancellation to the end of the relevant subscription period you have paid for.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
users living in the European Union have the right to cancel their Paid Account subscriptions and obtain a refund within 14 days of signing up for, upgrading to, or renewing a Paid Account.

Excerpt from Dropbox's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Dropbox Terms of Service
Entity
Dropbox
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-029133
Document ID
CA-D-00195
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d3261e0de59f727a1defa369b174a8324107ae1b593d4acece6775164c0b729d
Analysis generated
March 20, 2026 05:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Dropbox
Document: Dropbox Terms of Service
Record ID: CA-P-029133
Captured: 2026-03-20 05:12:21 UTC
SHA-256: d3261e0de59f727a…
URL: https://conductatlas.com/platform/dropbox/dropbox-terms-of-service/provision/CA-P-029133/eu-14-day-cancellation-and-refund-right/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Dropbox's EU 14-Day Cancellation and Refund Right clause do?

The clause states: “users living in the European Union have the right to cancel their Paid Account subscriptions and obtain a refund within 14 days of signing up for, upgrading to, or renewing a Paid Account.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with Dropbox?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Dropbox.