Dropbox Terms of Service

This is Dropbox's Terms of Service — the legal agreement that controls how you can use Dropbox's file storage, sharing, and collaboration tools. The most important thing to know is that US users are subject to mandatory binding arbitration and a class action waiver, meaning you generally cannot sue Dropbox in court or join a class-action lawsuit if something goes wrong. If you are a US user and want to opt out of arbitration, you must do so in writing within 30 days of first agreeing to these terms.

This document governs the contractual relationship between Dropbox, Inc. and users of its cloud storage and collaboration services, operating under California law with the AAA administering arbitration disputes. The most significant obligations include a mandatory binding arbitration clause with class action waiver for US users, Dropbox's right to modify or terminate services with limited notice, and a broad license grant to user content necessary to operate the service. Notably, Dropbox reserves the right to terminate free accounts for inactivity and to suspend or terminate accounts for policy violations without advance notice, creating asymmetric termination rights that deviate from consumer-protective industry norms. This document engages GDPR (Articles 6, 13, 28) for EU/EEA users, CCPA §1798.100 for California residents, and COPPA for users under 13; material compliance considerations include ensuring DPA execution for business customers processing personal data and verifying age-gating mechanisms meet COPPA requirements.