This analysis describes what DoorDash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
In the event an alcohol or age-restricted order cannot be delivered to the Recipient, the Recipient will receive a gift credit in the form of Uber Cash for the value of the alcohol/age-restricted portion of the order less the return fee.
"If the delivery of alcohol products cannot be completed for one or more of these reasons, you agree and acknowledge that your purchase is non-refundable and you or the intended recipient may not receive any part of the applicable orderExcerpt from DoorDash's Terms of Service
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The clause states: “If the delivery of alcohol products cannot be completed for one or more of these reasons, you agree and acknowledge that your purchase is non-refundable and you or the intended recipient may not receive any part of the applicable order”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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