“EXCEPT AS EXPRESSLY AGREED TO IN SECTION 14(g)...YOU AND DOORDASH AGREE TO WAIVE ANY RIGHT TO RESOLVE CLAIMS WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS.”
This analysis describes what DoorDash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This waiver prevents users from joining together with others to pursue shared grievances against DoorDash, limiting each dispute to an individual arbitration proceeding.
Interpretive note: The scope of the Section 14(g) exception is not visible in this excerpt and cannot be assessed. The geographic applicability (US, Canada, New Zealand) comes from the clause name, not the excerpt text itself.
The reader cannot bring or join a class action, collective action, or representative action against DoorDash for claims covered by the arbitration agreement, except as provided in Section 14(g).
How other platforms handle this
If you opt out of only the arbitration provisions, and not also the class action waiver, the class action waiver still applies. You may not opt out of only the class action waiver and not also the arbitration provisions.
The arbitrator will have the power to rule on any challenge to its own jurisdiction or to the validity or enforceability of any portion of the agreement to arbitration, except that the state or federal courts of Palo Alto, California have the authority to determine any dispute about enforceability o...
the parties shall group the arbitration demands into batches of no more than 200...One arbitrator shall be appointed for each batch and shall resolve each batch as a single consolidated arbitration...
"EXCEPT AS EXPRESSLY AGREED TO IN SECTION 14(g)...YOU AND DOORDASH AGREE TO WAIVE ANY RIGHT TO RESOLVE CLAIMS WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS.Excerpt from DoorDash's Terms of Service
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This waiver prevents users from joining together with others to pursue shared grievances against DoorDash, limiting each dispute to an individual arbitration proceeding.
The reader cannot bring or join a class action, collective action, or representative action against DoorDash for claims covered by the arbitration agreement, except as provided in Section 14(g).
ConductAtlas has identified this type of provision across 199 platforms. See the full comparison.
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