DoorDash · DoorDash Terms of Service · View original document ↗

Cap on DoorDash Aggregate Liability at Six Months of Payments

High severity High confidence Explicitdocumentlanguage Common · 286 of 352 platforms
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Recent governance activity DoorDash recorded 2 documented changes in the last 30 days.
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This analysis describes what DoorDash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This cap means that no matter how significant a harm DoorDash causes, the maximum recoverable amount is tied to the user's own recent payment history with DoorDash, which may be very low or zero.

Interpretive note: The phrase 'greater of' implies there may be a floor amount stated elsewhere in the agreement that was not included in this excerpt; the excerpt alone does not specify an alternative floor figure.

Consumer impact (what this means for users)

The reader's ability to recover damages from DoorDash is capped at what the reader paid or owed DoorDash in the prior six months, regardless of the magnitude of the harm suffered.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DOORDASH'S AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU TO DOORDASH IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM.

— Excerpt from DoorDash's DoorDash Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
DoorDash Terms of Service
Entity
DoorDash
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-026078
Document ID
CA-D-00133
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
be1c12d94e1ecaa9baca18e60363f028be7840867c6b79197143bf6490d4b422
Analysis generated
May 12, 2026 08:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DoorDash
Document: DoorDash Terms of Service
Record ID: CA-P-026078
Captured: 2026-05-12 08:32:00 UTC
SHA-256: be1c12d94e1ecaa9…
URL: https://conductatlas.com/platform/doordash/doordash-terms-of-service/provision/CA-P-026078/cap-on-doordash-aggregate-liability-at-six-months-of-payments/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does DoorDash's Cap on DoorDash Aggregate Liability at Six Months of Payments clause do?

This cap means that no matter how significant a harm DoorDash causes, the maximum recoverable amount is tied to the user's own recent payment history with DoorDash, which may be very low or zero.

How does this clause affect you?

The reader's ability to recover damages from DoorDash is capped at what the reader paid or owed DoorDash in the prior six months, regardless of the magnitude of the harm suffered.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with DoorDash?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DoorDash.