This analysis describes what DoorDash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
If you request and obtain a refund, your subscription to the Services will be terminated as soon as the refund is initiated.
Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
"UNLESS YOU ARE A CANADA CONSUMER WHO RESIDES IN THE PROVINCE OF QUÉBEC...YOUR SUBSCRIPTION FEE IS NON-REFUNDABLE and if you cancel your DashPass subscription, you will not receive a refundExcerpt from DoorDash's Terms of Service
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The clause states: “UNLESS YOU ARE A CANADA CONSUMER WHO RESIDES IN THE PROVINCE OF QUÉBEC...YOUR SUBSCRIPTION FEE IS NON-REFUNDABLE and if you cancel your DashPass subscription, you will not receive a refund”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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