Provision record
DoorDash · DoorDash Terms of Service · View original document ↗

Indemnification by Users

Medium severity Low confidence Inferred from context Common · 228 of 352 platforms
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Document Record

What it is

Section 17 requires users to compensate DoorDash for certain losses or legal costs that DoorDash incurs as a result of the user's actions or violations of the terms.

This analysis describes what DoorDash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Indemnification obligations can require users to pay DoorDash's legal costs and damages if their conduct causes harm or legal claims against the company; the scope and conditions of this obligation are defined in the full text of Section 17.

Interpretive note: The full text of Section 17 was not reproduced in the available document excerpt; the specific scope, triggering events, and any limitations on the indemnification obligation cannot be assessed.

Clause Stability Stable

0
Changes
4
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 936 other provisions on other platforms.

Consumer impact (what this means for users)

This provision establishes that users may be required to indemnify DoorDash for losses arising from their conduct; the specific scope, triggers, and any limitations on this obligation cannot be fully assessed from the available document text.

How other platforms handle this

Instacart Medium

Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...

Runway Medium

You agree that the provisions in this section will survive any termination of your Account, the Agreement and/or your access to the Services.

Chegg Medium

These indemnity obligations shall survive any expiration or termination of your relationship with Chegg.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
SECTION 17 OF THIS AGREEMENT CONTAINS AN INDEMNIFICATION PROVISION.

Excerpt from DoorDash's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Consumer indemnification provisions are subject to review under state consumer protection statutes and general contract law principles; courts in some jurisdictions have declined to enforce broad consumer indemnification clauses that are deemed …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
DoorDash Terms of Service
Entity
DoorDash
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011294
Document ID
CA-D-00133
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
be1c12d94e1ecaa9baca18e60363f028be7840867c6b79197143bf6490d4b422
Analysis generated
May 12, 2026 08:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DoorDash
Document: DoorDash Terms of Service
Record ID: CA-P-011294
Captured: 2026-05-12 08:32:00 UTC
SHA-256: be1c12d94e1ecaa9…
URL: https://conductatlas.com/platform/doordash/doordash-terms-of-service/provision/CA-P-011294/indemnification-by-users/
Accessed: Aug. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does DoorDash's Indemnification by Users clause do?

Indemnification obligations can require users to pay DoorDash's legal costs and damages if their conduct causes harm or legal claims against the company; the scope and conditions of this obligation are defined in the full text of Section 17.

How does this clause affect you?

This provision establishes that users may be required to indemnify DoorDash for losses arising from their conduct; the specific scope, triggers, and any limitations on this obligation cannot be fully assessed from the available document text.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.

Is ConductAtlas affiliated with DoorDash?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DoorDash.