If your use of Uber causes legal claims or costs against Uber, you agree to cover those costs, including attorney fees.
This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The indemnification clause establishes a mechanism through which users assume legal and financial responsibility for defending the platform and its personnel against third-party claims related to user conduct or content. This shifts certain litigation costs and defense obligations from the platform to the user.
Interpretive note: The enforceability of consumer indemnification clauses, particularly for claims arising from the platform operator's own use of user content, may vary by jurisdiction and depends on applicable consumer protection and contract law.
The agreement requires users to indemnify Uber for claims, losses, and attorney fees arising from their use of the services, violations of the terms, or violations of third-party rights, including claims arising from Uber's use of user-submitted content.
How other platforms handle this
You agree to indemnify, defend, and hold harmless Roblox and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or re...
You agree to indemnify, defend, and hold harmless OpenAI and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Servi...
To the maximum extent permitted by applicable law, you agree to release, defend (at Airbnb's option), indemnify, and hold Airbnb (including Airbnb Payments, other affiliates, and their respective officers, directors, employees, and agents) harmless from and against any claims, liabilities, damages, ...
Monitoring
Uber has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.
"You agree to indemnify and hold Uber and its officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) Uber's use of your User Content; or (iv) your violation of the rights of any third party, including Drivers.— Excerpt from Uber's Uber Terms of Use
(1) REGULATORY LANDSCAPE: Consumer indemnification clauses in standard form contracts may be subject to review under state consumer protection laws and unfair contract terms statutes in the EU and UK. Courts in some jurisdictions have declined to enforce broad indemnification clauses in consumer contracts of adhesion where the indemnification scope is disproportionate to the consumer's role. (2) GOVERNANCE EXPOSURE: Medium. The indemnification clause covers claims arising from Uber's own use of user content, which is an operationally notable scope extension. The clause may be unenforceable in its full breadth in jurisdictions that restrict consumer indemnification obligations, particularly where the claim arises from Uber's own conduct. (3) JURISDICTION FLAGS: EU and UK consumers may have statutory protections under unfair contract terms legislation that limit the enforceability of broad consumer indemnification clauses. California courts have in some contexts scrutinized indemnification clauses in consumer contracts of adhesion. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise and B2B customers should negotiate separate, scoped indemnification provisions in commercial agreements rather than relying on the general consumer terms. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the indemnification clause's coverage of claims arising from Uber's use of user content is consistent with applicable consumer protection requirements and whether adequate disclosure is provided to users at the time of account creation.
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Watcher: 10 platforms + same-day alerts. No credit card required.
Professional Governance Intelligence
Need to monitor specific governance provisions?
Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
The indemnification clause establishes a mechanism through which users assume legal and financial responsibility for defending the platform and its personnel against third-party claims related to user conduct or content. This shifts certain litigation costs and defense obligations from the platform to the user.
The agreement requires users to indemnify Uber for claims, losses, and attorney fees arising from their use of the services, violations of the terms, or violations of third-party rights, including claims arising from Uber's use of user-submitted content.
ConductAtlas has identified this type of provision across 9 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.