You cannot bring or participate in a class action lawsuit or representative proceeding against DoorDash; any legal claim must be brought individually.
This analysis describes what DoorDash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Class actions allow many consumers harmed in the same way to pool resources and pursue claims that might be too small or costly to bring individually; this waiver eliminates that option for DoorDash users.
Interpretive note: Enforceability of this waiver for claims seeking public injunctive relief under California law is unsettled following McGill v. Citibank; application may vary by claim type and jurisdiction.
If DoorDash harms a large number of users in the same way, such as through a data breach or systematic overcharging, each affected user would have to pursue their own individual claim rather than joining a group lawsuit, which makes legal action significantly less practical for small-value harms.
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YOU AND UNITY AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICES (COLLECTIVELY, "DISPUTES") WILL BE SETTLED BY BINDING ARBITRATION, EXCEPT THAT EACH PARTY RETAIN...
CLASS ACTION WAIVER. You and OpenAI agree that any claims must be brought in your respective individual capacities, and not as a plaintiff or class member in any purported class or representative proceeding. Unless we agree otherwise, the arbitrator may not consolidate more than one person's claims....
YOU AND LIME AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
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"YOU AND DOORDASH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.— Excerpt from DoorDash's DoorDash Terms of Service
1) REGULATORY LANDSCAPE: The enforceability of class action waivers in consumer contracts is governed at the federal level by the FAA as interpreted in AT&T Mobility v. Concepcion (2011) and subsequent Supreme Court decisions, which generally permit such waivers. However, the California Supreme Court's McGill v. Citibank (2017) decision held that waivers of the right to seek public injunctive relief in any forum are unenforceable under California law, creating a potential carve-out that interacts with this provision. 2) GOVERNANCE EXPOSURE: High. The class action waiver is a standard feature of large consumer platform agreements, but it faces ongoing litigation and legislative challenges. Its enforceability in specific California and Washington state consumer contexts may be limited depending on the nature of the claim and remedy sought. 3) JURISDICTION FLAGS: California (McGill rule on public injunctive relief), Washington state (consumer protection act claims), and the EU (Unfair Contract Terms Directive) represent jurisdictions where this waiver may face enforceability limitations. 4) CONTRACT AND VENDOR IMPLICATIONS: The waiver applies to all users including merchants and Dashers using the same agreement framework; separate assessment is needed for commercial parties. 5) COMPLIANCE CONSIDERATIONS: Legal teams should monitor California and federal court decisions on class waiver enforceability and assess whether any pending legislative proposals (including at the federal level) would affect enforceability of this clause.
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Class actions allow many consumers harmed in the same way to pool resources and pursue claims that might be too small or costly to bring individually; this waiver eliminates that option for DoorDash users.
If DoorDash harms a large number of users in the same way, such as through a data breach or systematic overcharging, each affected user would have to pursue their own individual claim rather than joining a group lawsuit, which makes legal action significantly less practical for small-value harms.
ConductAtlas has identified this type of provision across 74 platforms. See the full comparison.
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