DocuSign · DocuSign Privacy Statement · View original document ↗

Data Subject Rights (Access, Deletion, Portability, Correction)

Medium severity Rare · 1 of 325 platforms
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This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

These rights are legally enforceable under GDPR, CCPA, and other privacy laws, and DocuSign is required to respond within statutory timeframes — typically 30 days under GDPR and 45 days under CCPA.

Consumer impact (what this means for users)

DocuSign's privacy notice covers a broad scope of personal data, including document content, device identifiers, location data, and payment information, which is used for service delivery, product improvement, and marketing. Enterprise customers should be aware that document content processed on behalf of their organizations is governed primarily by their separate customer agreements rather than this public notice, which may create gaps in individual user protections. You can submit access, deletion, or opt-out requests through DocuSign's privacy portal at https://www.docusign.com/privacy.

How other platforms handle this

Runway Medium

In addition to the above rights, your local laws (including those in the EU, UK, Japan, California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Virginia, or Utah) may afford you f...

ADP Medium

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). These rights may include: the right to know about personal information collected, disclosed, or sold; the right to delete personal information collected from you; the right to opt-out of t...

TransUnion Medium

Depending on where you live, you may have certain rights with respect to your personal information. These rights may include: The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which we collected i...

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▸ View Original Clause Language DOCUMENT RECORD
"
Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information. You may also have the right to object to or restrict certain processing of your personal information. To exercise these rights, please submit a request through our privacy portal at docusign.com/privacy or contact our Privacy Team at privacy@docusign.com.

— Excerpt from DocuSign's DocuSign Privacy Statement

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
DocuSign Privacy Statement
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-005792
Document ID
CA-D-00198
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
abf1dbd66c3a271b9485e1a8df8054ad589206ec0ecf9e390fb45323aebd8925
Analysis generated
May 10, 2026 12:30 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Privacy Statement
Record ID: CA-P-005792
Captured: 2026-05-10 12:30:52 UTC
SHA-256: abf1dbd66c3a271b…
URL: https://conductatlas.com/platform/docusign/docusign-privacy-statement/data-subject-rights-access-deletion-portability-correction/
Accessed: May 14, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does DocuSign's Data Subject Rights (Access, Deletion, Portability, Correction) clause do?

These rights are legally enforceable under GDPR, CCPA, and other privacy laws, and DocuSign is required to respond within statutory timeframes — typically 30 days under GDPR and 45 days under CCPA.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.